Thermo Fisher Scientific

Business Manager III - Onsite Greenville, NC

Thermo Fisher Scientific • $95K — $115K *
Greenville, NC 27858In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Science, Engineering, Business, Finance, or related field; advanced degree preferred.
  • 3+ years of experience in account management or related commercial functions, or 1+ year with an advanced degree.
  • Experience in the pharmaceutical, biotechnology, or CMO/CDMO industry is highly preferred.
  • Familiarity with GMP and pharmaceutical manufacturing processes is essential.
  • Demonstrated skills in budgeting, forecasting, and financial analysis.

Responsibilities

  • Develop and manage strategic business relationships with clients, acting as the key contact.
  • Build strong partnerships by understanding clients' needs and business objectives.
  • Identify growth opportunities within existing accounts in collaboration with sales and leadership.
  • Facilitate portfolio management strategies across client programs, including technology transfers.
  • Serve as an escalation point for critical client and business needs, ensuring timely resolutions.
  • Partner with project teams to execute client programs and provide high-quality client experiences.
  • Drive contract compliance and support negotiation and execution of contracts.

Benefits

  • Work onsite in Greenville, North Carolina, promoting collaboration.
  • Standard office hours providing work-life balance.
  • Supportive environment adhering to GMP Safety Standards.
  • Opportunity to strengthen client relationships in a leading industry sector.
  • Dynamic role with potential for professional growth and development opportunities.
Full Job Description
Work Schedule
Standard Office Hours (40/wk)

Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards

Job Description

Work Location

This position is onsite in Greenville, North Carolina.

Position Summary

Join our collaborative team at Thermo Fisher Scientific as a Business Manager III, where you will play a key role in strengthening strategic client relationships and driving business growth within our Pharma Services Group.

The Business Manager III develops and manages strategic relationships with commercial clients, serving as a key liaison between clients and Thermo Fisher Scientific. This role builds strong partnerships, identifies growth opportunities, and ensures exceptional service by understanding client needs and aligning solutions with business and site objectives. Working cross-functionally with Sales, Operations, Project Management, and site leadership, the Business Manager III supports portfolio strategy, contract management, demand planning, and successful execution of complex client programs.

Key Responsibilities
  • Develop, maintain, and manage strategic business relationships with existing and new commercial clients, serving as a key point of contact for business and commercial matters.
  • Build trusted client partnerships by developing a thorough understanding of client organizations, priorities, product portfolios, business needs, and long-term objectives.
  • Identify and develop opportunities for organic growth within existing accounts in partnership with Sales, Business Development, and site leadership.
  • Facilitate execution of portfolio management strategies across assigned clients, programs, and projects, including technology transfers and commercial product launches.
  • Serve as an escalation point for critical client and business needs, supporting prioritization, issue resolution, and timely decision-making.
  • Partner closely with project teams and cross-functional stakeholders to ensure seamless execution and a best-in-class client experience.
  • Drive contract compliance and support the development, negotiation, and execution of new contracts, amendments, and updates to existing agreements in collaboration with Portfolio Management, Business Development, Finance, Legal, and site leadership.
  • Support commercial and financial management of assigned accounts, including budgeting, forecasting, revenue planning, and financial analysis.
  • Manage the demand component of Sales & Operations Planning (S&OP), leveraging business intelligence, client forecasts, and market insights to support long-term demand and capacity scenario planning.
  • Contribute to development of the site's Annual Operating Plan and other business planning activities.
  • Evaluate client requirements and develop solutions that align with site capabilities, capacity, financial objectives, and overall business strategy.
  • Understand the technical and commercial requirements of client programs and how they contribute to broader site and business objectives.
  • Support client engagements throughout the product lifecycle, from initial business discussions and technology transfer through commercial launch and ongoing supply.
  • Monitor multiple complex client programs and priorities simultaneously while proactively identifying business risks, opportunities, and potential solutions.
  • Build consensus across functions and effectively communicate client priorities, business requirements, risks, and opportunities to internal stakeholders.
  • Maintain high standards of quality, compliance, and professionalism in accordance with GMP requirements and Thermo Fisher Scientific policies and procedures.

Education & Experience
  • Bachelor's degree in Science, Engineering, Business, Finance, or a related field with 3+ years of relevant experience, or an advanced degree with 1+ years of relevant experience.
  • Relevant experience within the pharmaceutical, biotechnology, contract manufacturing, or CMO/CDMO industry strongly preferred.
  • Demonstrated experience in account management, project management, sales, marketing, business management, or related commercial functions with internal and/or external client-facing responsibilities.
  • Experience with pharmaceutical manufacturing processes and GMP-regulated environments.
  • Demonstrated experience with budgeting, forecasting, financial analysis, and business planning.
  • Experience supporting or managing technology transfer projects and commercial product launches preferred.
  • Experience with S&OP processes, demand planning, and contract compliance preferred.

Knowledge, Skills & Abilities
  • Strong understanding of account and relationship management principles with the ability to develop trusted, long-term client partnerships.
  • Working knowledge of project and portfolio management principles and experience managing multiple complex programs or priorities simultaneously.
  • Strong commercial and financial acumen with the ability to understand the business implications of technical and operational decisions.
  • Knowledge of pharmaceutical manufacturing, GMP requirements, and the CMO/CDMO business environment.
  • Advanced negotiation, conflict-resolution, and problem-solving skills.
  • Excellent written and verbal communication and presentation skills, with the ability to communicate effectively with clients, senior leaders, and cross-functional teams.
  • Ability to navigate complex client situations while maintaining constructive, solutions-oriented relationships with external clients and internal stakeholders.
  • Demonstrated ability to influence stakeholders, build consensus, and drive decisions across multiple functions without direct authority.
  • Strong analytical capabilities with excellent attention to detail and the ability to translate data and business intelligence into actionable recommendations.
  • Ability to balance client requirements with operational capabilities, financial objectives, contractual commitments, and site strategy.
  • Strong organizational and prioritization skills with the ability to operate effectively in a fast-paced, matrixed environment.
  • Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.
  • Fluent English communication skills required.
  • Ability to travel up to 10%, as business needs require.

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Pharmaceuticals & Biotech
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ
TMO
* Ladders Estimates

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