Arconic

Business Manager

Arconic • $108K — $130K *
Norcross, GA 30093In-Person
Manufacturing & Automotive
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • 10+ years of experience in Front-End, Sales, Operations or related fields
  • Proven leadership in managing large commercial organizations
  • In-depth knowledge of curtain wall and window products, market, and pricing
  • Strong customer communication and problem-resolution skills
  • Proficient in Microsoft Office and ERP software (JDE, Oracle)
  • Legally authorized to work in the U.S. without sponsorship

Responsibilities

  • Oversee inside sales, promotions, project management, and customer service functions
  • Drive sales growth for new and existing Kawneer products
  • Work closely with sales teams and customers to meet market needs
  • Support achievement of annual sales and profitability targets
  • Implement continuous improvement strategies to enhance efficiency
  • Develop strong customer relationships to increase revenue
  • Collaborate with manufacturing to align production with customer demands
  • Monitor KPIs and ensure operational control
  • Gather competitive insights to enhance product offerings
  • Lead the Architectural Services Team to engage clients effectively
  • Maintain project data in CRM systems for better visibility
  • Ensure cross-departmental coordination for project intelligence

Benefits

  • Engagement in a culture that prioritizes employee development
  • Opportunity to work in a location near vibrant urban amenities
  • Access to a team environment that fosters collaboration
Full Job Description
Job Description

Arconic is currently in search of a Business Manager to join our Kawneer Business.

Job Summary:

Under the general direction of General Manager Sales Operations, the Business Manager will be responsible for managing all aspects of front-end operations for a dedicated team including leadership of the following front-end functions: Estimating, Project Management, Customer Service, Order Management, Takeoff, and Architectural Services.

Responsibilities

In this role, you will:
  • Responsible for all facets of inside sales and promotions, quoting and closing, project management and customer service, order processing and order management.
  • Promote all Kawneer NA products and grow sales revenue for both new and existing products.
  • Collaborate with the sales organization, other regional teams, and customers to ensure full market coverage in the regional markets, and satisfy market needs and expectations.
  • Assist in delivering annual sales revenue and profitability plans, and assure that revenue and margin levels are aligned with the overall financial plan for the regions/locations.
  • Practice continuous improvement techniques to eliminate waste, drive efficiencies and reduce errors through standardization and application of lean practices. Apply Arconic Business Systems (ABS) framework and techniques for daily management activities.
  • Develop relationships with customers to grow share of wallet across the customer base.
  • Build relationships with manufacturing locations to ensure that customer needs are met across the Kawneer North America organization.
  • Coordinate with Plant Managers and Location Controllers to develop revenue and margin forecasts.
  • Manage and monitor critical measurement systems and KPIs to ensure that targets are being met and adequate controls are in place.
  • Assist in gathering competitive information to ensure that the business is delivering the most relevant products and pricing information to the customers and satisfying market expectations.
  • Create a culture of employee engagement and people development aligned with the business and customer strategy to ensure long-term success of the Kawneer brand.
  • Coordinate with the manufacturing organization to ensure that the production schedules are met and targeted margins are maintained.
  • Use data, best practices and Kaizen methodologies to increase process efficiency and reduce operational cost.
  • Lead the Architectural Services Team in engaging architects at the earliest and most influential point in the construction project lifecycle, converting technical inquiries into actionable sales opportunities.
  • Ensure architect and project information is captured and maintained in CRM systems to improve project visibility, sales follow-up, and pipeline management.
  • Establish clear handoff processes between Architectural Services, Marketing, Sales, Customer Service, and Technical Services to ensure qualified project intelligence is routed with appropriate context.


Also note:
  • Strong analytical and problem-solving skills with the ability to develop and use structured approaches to identify root causes and recommend solutions.
  • Good working knowledge of commercial and manufacturing processes.
  • Excellent verbal communication, presentation, training and leadership skills.
  • Strong interpersonal skills and organizational abilities.
  • Ability to take initiative, meet deadlines and work in a team environment.
  • Strong professional image, ethical standards, integrity, objectivity, confidence and dedication to internal and external customers.


Qualifications

You have:
  • Bachelor's Degree.
  • 10+ years of experience in Front-End, Sales, Operations or related fields.
  • Demonstrated ability to lead and manage a large commercial organization.
  • Deep understanding of curtain wall, store front and window products, market, manufacturing processes and pricing mechanisms.
  • Expertise in communicating with the customers and ability to effectively resolve customer issues.
  • PC-based software application skills and experience (Microsoft Office, JDE, Oracle) essential.
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position


Preferred Qualifications:
  • Prior experience in Architectural Sales role within the glazing Industry.
  • Industry certifications are a plus (LEED, Salesforce, etc.).


About the Team

Norcross is only 25 minutes from the heart of Atlanta, yet is quietly tucked away providing the perfect weekend escape. Tree-lined sidewalks invite leisurely strolls past historic homes, spacious parks play backdrop to concerts and festivals, and a revitalized downtown has refashioned century-old buildings into vibrant arts, eclectic shopping and incredible restaurants.

About Arconic

Arconic produces aluminum sheets, plates, extrusions, and architectural products for the ground transportation, aerospace, building and construction, industrial, and packaging industries. Rolled Products, Extrusions, and Building and Construction Systems (BCS) are the company's operating segments. The Rolled Products segment generates the majority of its revenue, which is used in the production of finished goods ranging from automotive body panels and airframes to industrial plate and brazing sheets.

Arconic Careers

Joining Arconic means becoming part of a global team dedicated to pushing the boundaries of innovation and leadership in the industry. As a company renowned for its commitment to quality and precision in advanced manufacturing, Arconic offers unparalleled job opportunities for professionals eager to advance their careers in a dynamic environment.

Work You’ll Do

At Arconic, your work will directly contribute to projects that redefine what's possible in the world of manufacturing. Our team at Arconic is at the forefront of industry innovation, utilizing cutting-edge technologies to develop lightweight, high-performance metals that are critical to the success of industries ranging from aerospace to automotive.

Empower Your Growth

Arconic is not just a company; it's a place where you can shape your future. Join us and you will find opportunities for growth through professional development, leadership training, and access to global experiences. Our commitment to career advancement is evident in our robust training programs and our dedication to promoting from within.

Be Part of a Great Team

Our culture at Arconic is built on collaboration, diversity, and the shared goal of excellence. We believe in empowering our employees with the skills and support they need to thrive. You will work alongside a team of dedicated professionals who are not only experts in their fields but are also eager to mentor and collaborate.

Innovate with Us

Innovation is at the heart of everything we do at Arconic. From developing new manufacturing processes to creating sustainable solutions, our team is constantly exploring new ways to lead the industry forward. Your role will involve hands-on problem solving and the opportunity to make significant contributions to our company’s success.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student seeking a transformative internship, Arconic offers a range of positions to match your skills and ambitions. Explore our open positions in engineering, project management, and more to find the perfect fit for your career aspirations.

Interview and Resume Tips

Succeeding in securing a position at Arconic involves highlighting your expertise and alignment with our company values. Our hiring process is designed to understand your strengths and how they can contribute to our ongoing success. Visit our Careers page for tips on acing your interview and crafting a resume that stands out.

Networking and Professional Development

At Arconic, we encourage our employees to engage in continuous learning and networking. By joining our team, you gain access to industry-leading professionals and opportunities that can expand your horizons and deepen your professional network.

Benefits and Culture

Choosing a career at Arconic means enjoying a range of benefits designed to support your lifestyle and well-being. From health and wellness programs to flexible working arrangements, we prioritize the needs of our team members. Our inclusive culture fosters an environment where every employee can feel valued, respected, and heard.

Join Our Team

Ready to advance your career at Arconic? Search for job opportunities that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make an impact.

Stay Connected

Keep up to date with the latest at Arconic by following our Careers Blog. Gain insights from our team, learn about our industry, and discover how you can contribute to our collective success.

Job Alert Emails

Personalize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Arconic. Join Arconic to be part of a legacy of innovation and leadership. Explore how far your talents can take you.
Learn more about Arconic
Size
13,900 employees
Market Cap
$2.1 billion
Industry
Manufacturing & Automotive
Net Income
-$91 million
Founded
2016
5 Year Trend
+2.4%
Revenue
$5.6 billion
NASDAQ
ARNC
* Ladders Estimates

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