Here is what your day might look like....As one of our Business Manager you are experienced in all resident financial and auditing activities in the multifamily industry. Your remote role will lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities with a unit count of 1500 - 2500; significantly impacting revenue and occupancy. You will partner with the onsite property management team to effectively manage resident accounts and ledgers.
So, here are a few of the things that we believe are essential to being the best
Business Manager there is:
- Be able to actively pursue recovery of delinquent monies and provide list of delinquent accounts to attorneys for eviction action in accordance with state and local laws
- Work to help reduce current resident delinquency while helping residents to achieve sustainable outcomes
- Ensure proper handling and scheduling of evictions and abandoned units
- Can work a 40-hour flexible work week according to the property needs/time zone needs
- Be able to research and maintain accurate resident accounts and balances and promptly make corrections where needed
- Be responsible for FAS processing, sending former accounts to collection agency, processing all security deposit dispositions in a accordance with policy and maintains routine collections processes according to state and local laws.
- Understand, operate and manage the computer receivables systems in accordance with company policies and procedures
- Be able to review rental applications and sign approvals or rejection of prospects
- Build and maintain a partnership with the onsite team to ensure the delivery of exceptional customer service
- Working with 1500 - 2500 units
Here are some of the things you have already done!- You have at least three years in property management - Multifamily is preferred
- You have at least two years of great Customer Service/ Sales skills
- You have at least two years of experience in Account Receivables/Payables
- You have past YARDI experience - strongly preferred
- You know how to get the most out of your computer software and effectively apply knowledge to solve financial and operational issues
- You have the best communication skills being able to keep the property teams in the know and the residents thinking you are the friendliest collectors they have ever met!
The expected salary range for this Washington position is between $92K to 105K. The actual compensation will be determined based on experience and other factors permitted by law.
The role is also eligible for the following benefits:
- Retirement benefits,
- Health care benefits,
- Paid time off (sick leave, parental leave, vacation leave, PTO, etc.).
- Bonuses
