JP Morgan Chase & Co.

Business Management, Vice President

JP Morgan Chase & Co. • $160K — $200K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of project/program management experience, with 3 years in digital design or product development
  • Understanding of the product development lifecycle at scale
  • Familiarity with Waterfall and Agile methodologies
  • Experience with tools like Atlassian, JIRA, Confluence, Monday.com, and Figma
  • Proven ability to develop plans, prioritize activities, and drive execution
  • Excellent written and verbal communication skills
  • Strong organizational skills for managing multiple work streams

Responsibilities

  • Oversee and manage a product portfolio, including project intake and team capacity management
  • Collaborate with Design Lead, Product Owners, Tech Leads, and Scrum Masters on project execution
  • Consult with design teams to create clear plans for design activities
  • Facilitate discussions among multiple Design teams and stakeholders
  • Work closely with various teams to understand customer needs and business objectives
  • Track project milestones and produce status reports
  • Drive ongoing process improvement within the design team

Benefits

  • Opportunity to work in a collaborative environment with cross-functional teams
  • Engagement in customer-centric design projects
  • Access to advanced design tools and methodologies
  • Potential for professional growth in a dynamic field
  • Involvement in firm-wide process improvement initiatives
Full Job Description
JOB DESCRIPTION

As a Senior Design Operations professional within the Card team, you will be responsible for planning and managing the day to day workflow, processes and reporting that support our growing digital design project work across Design and Customer Experience (DCE).

We are looking for a Senior Design Operations professional to join our Card team. In this role, you will be working with designers, product owners, engineers, content strategists, editors and researchers committed to designing customer-led products and services. This role requires an understanding of design processes including customer-centric design; familiarity with design systems and toolkits is helpful.  

Job responsibilities

  • Oversight and management of a product portfolio; includes project intake, assessment, resourcing, execution, tracking and team capacity management
  • Partner closely with Design Lead, Product Owners, Tech Leads, and Scrum Masters on
  • Discovery Execution and Delivery, as well as concept readiness and artifact quality.
  • Consult with design teams to develop a clear plan including size, scope, sequence and next steps for design activities
  • Facilitate cross-impacted project discussions with multiple Design teams and stakeholders
  • Collaborate closely with DCE, Product, Line-of-Business, Data and Analytics and Tech teams to understand the customer problem statement and desired outcomes to meet business objectives.  
  • Track projects to ensure milestones are being met and status is documented and updated regularly; produce reports as appropriate/requested
  • Key driver and champion of ongoing firm-wide and design team process improvement

 

Required Qualifications, Capabilities, and Skills:

  • A minimum of 5 years of project/program management experience with 3 years in digital design or product development
  • Understanding of Product development lifecycle at scale
  • Thorough understanding of Waterfall and Agile project methodologies
  • Experience or familiarity with tools including Atlassian / JIRA / Confluence / Monday.com / Figma
  • Demonstrated effectiveness developing plans, prioritizing activities and driving execution
  • Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information
  • Strong organizational skills with experience coordinating multiple work streams simultaneously, proactively and independently

 

Preferred Qualifications, Capabilities, and Skills

  • Experience at design studio and/or large corporate environment 
  • Proven ability to collaborate cross-functionally and influence outcomes
  • Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)
  • Strong project management skills
  • Passionate about creating customer-centric design

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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