Amazon

Business Intelligence Engineer, Core Shopping Data Science

Amazon • $99K — $160K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience analyzing and interpreting data with tools like Redshift, Oracle, or NoSQL
  • Proficient in data visualization using tools such as Tableau or Quicksight
  • Experience in data modeling, warehousing, and building ETL pipelines
  • Familiarity with statistical analysis packages like R, SAS, or Matlab
  • Proficient in SQL for data extraction and Python for data processing
  • Experience building metrics using LLMs
  • Skilled in developing reusable AI-based measurement tools

Responsibilities

  • Build and enhance metrics to evaluate the quality of Amazon's shopping page using LLMs
  • Manage complex data pipelines handling terabytes of data daily
  • Provide actionable insights to improve customer experience based on identified pain points
  • Create dashboards and metrics utilized by senior leadership and various teams
  • Support decision-making processes by setting goals and structuring experiments
  • Influence leadership priorities with data-driven insights
  • Design tools for deep dives and operational measurement

Benefits

  • Comprehensive health insurance including medical, dental, vision, and prescription coverage
  • 401(k) matching contributions
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Employee Assistance Program and mental health support
  • Flexible Spending Accounts for healthcare expenses
  • Access to a medical advice line
Full Job Description
Our team leads the data science and analytics efforts for Amazon's core shopping page and we own multiple aspects of understanding how we can measure customer satisfaction with our experiences. This includes building science based insights and novel metrics to define and track customer focused aspects. We manipulate massive amounts of data, heavily leverage AI and LLMs to manipulate and make sense of terabytes worth a day, coming from multiple different systems with a high degree of complexity in structure, schema and different levels of quality.

We are looking for a Business Intelligence Engineer to build metrics, leverage LLMs, deep dive and generate insights to improve the customer experience with a high level of senior leadership visibility up the CEO. These metrics govern the quality of the search page and impact multiple organizations and teams that contribute to the search results and ultimately what customers use to make purchase decisions on the website.

Key job responsibilities

You will be building and improving metrics that measure the quality of Amazon's core shopping page leveraging LLMs. This includes working backwards from customer pain points, managing large and complex data pipelines manipulating terabytes of data a day. Your metrics and dashboards will be used by multiple teams and senior leaders and you will be providing insights into opportunities to improve the customer experience and our signals and systems. The metrics and underlying pipelines are used daily for decision making, setting up experiments, defining goals and influencing senior leaders to set priorities.

BASIC QUALIFICATIONS

- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience

- Experience with data visualization using Tableau, Quicksight, or similar tools

- Experience with data modeling, warehousing and building ETL pipelines

- Experience in Statistical Analysis packages such as R, SAS and Matlab

- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling

- Building metrics using LLMs as a judge

- Building reusable AI based tools for measurement, deep dive and operations

PREFERRED QUALIFICATIONS

- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift

- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 99,500.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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