About the role

Job Summary
The Sales Support Sr. Coordinator is responsible for providing advanced administrative and operational support to the sales team. This includes (coordination of) processing orders, maintaining customer records, and coordinating with internal departments to ensure smooth sales operations. The role requires strong organizational skills and a customer-focused mindset.
This job profile is intended for specialist professionals that apply advanced knowledge of a job area. Required to manage projects / processes independently with limited supervision. Typically coaches and reviews the work of lower level professionals.
Key Responsibilities
- Develop, maintain, and enhance business intelligence reports, and data visualizations to support decision-making.

- Collect, analyze, and interpret data from multiple business systems and data sources.

- Collaborate with stakeholders across Sales, Operations, Finance, and other functions to understand reporting and analytics requirements.

- Design and maintain data models, KPIs, and performance metrics to monitor business performance.

- Identify trends, patterns, risks, and opportunities through data analysis and provide actionable insights.

- Ensure data accuracy, integrity, and consistency across reporting platforms and databases.

- Support the automation and optimization of reporting processes to improve efficiency and scalability.

- Provide ad-hoc analysis and recommendations to support strategic and operational initiatives.

- Support data governance initiatives and promote best practices in data management and analytics.

Skills & Qualifications
Typically a University degree (or equivalent work experience) and at least of 2-3 years of relevant experience (or equivalent skills) are minimally required to carry out the role.

- Strong analytical and problem-solving skills with the ability to translate data into business insights.
- Proficiency in Microsoft Excel and other Microsoft Office applications.

- Knowledge of CRM (Salesforce) and ERP (SAP).

- Excellent communication and stakeholder management skills.

What we offer you

What We Offer You

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement