The Home Depot

Business Intelligence Analyst

The Home Depot$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in Statistics, Economics, MIS or a related quantitative field.
  • 1 year of relevant work experience in data analysis or related disciplines.
  • Proficiency in SQL, Python, Java, or similar programming languages.
  • Experience with data mining and statistical techniques.
  • Familiarity with support ticket platforms like Zendesk or JIRA.

Responsibilities

  • Develop data intelligence on competitive pricing and assortment.
  • Build data quality reports and create systems for monitoring key metrics.
  • Regularly review data quality and prioritize necessary evaluations.
  • Collaborate with internal business teams to resolve data quality issues.
  • Provide timely and professional responses to data-related inquiries in the support queue.

Benefits

  • Work in a comfortable indoor environment with minimal unpleasant conditions.
  • Occasional remote work flexibility with limited overnight travel.
  • Opportunities for professional development within a supportive team.
Full Job Description
Position Purpose:

The primary role of this position is to develop and support business intelligence and ensure data quality with our customers. Our customers are business users internal to The Home Depot. In this role you will apply techniques and methods that are appropriate, effective and leading-edge with the support of others.

Key Responsibilities:

  • 30% Developing data intelligence and in-house knowledge on competitive pricing and assortment
  • 20% Building data quality reports and developing a system to automatically monitor key metrics and generate alerts
  • 20% Ongoing data quality review and prioritizing data for review
  • 30% Works closely with BL internal and SSC Business teams to fix any data quality issues, answer data related questions and optimize/provide feedback on BL Tools and data. These questions and requests will come through a support queue (Zendesk) and must be able to respond in a professional and timely manner.


Direct Manager/Direct Reports:

  • Reports to a Manager/ Sr Manager.


Travel Requirements:

  • Typically requires overnight travel less than 10% of the time.


Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:

  • Must be eighteen years of age or older.


  • Must be legally permitted to work in the United States.


Preferred Qualifications:

  • Degree in Statistics, Economics, MIS or another quantitative subject.
  • Knowledge in SQL, Python, Java or another computer language.
  • Familiarity with a support queue (Zendesk, JIRA, etc.)
  • Experience using statistics, data mining, computer programming or related disciplines.


Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:

  • No additional education


Minimum Years of Work Experience:

  • 1


Preferred Years of Work Experience:

  • No additional years of experience


Minimum Leadership Experience:

  • None


Preferred Leadership Experience:

  • None


Certifications:

  • None


Competencies:

  • Proven ability to analyze, evaluate and interpret complex data
  • Strong communication skills: verbal and written
  • Proficient with PowerPoint, Excel, Access and other statistical software or pricing packages (i.e. SAS, Minitab, DemandTec)
  • Ability to build relationships and work cross functionally with business partners

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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