Dexcom

Business Intelligence Analyst 2

Dexcom$71K — $119K *
Mesa, AZ 85204In-Person
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical discipline or Master's with relevant experience.
  • 2-5 years in business intelligence, data analytics, or related roles.
  • Experience developing reports or dashboards with BI tools (Tableau, Looker, Power BI).
  • Basic to intermediate SQL skills for data manipulation and queries.
  • Strong attention to detail ensuring data accuracy and quality.

Responsibilities

  • Develop and maintain dashboards and reports using BI tools according to standards.
  • Modify existing dashboards based on stakeholder feedback.
  • Validate metrics for accuracy and consistency with operational KPIs.
  • Perform initial troubleshooting of dashboards and escalate issues as needed.
  • Write SQL queries for reporting and analysis support.
  • Collaborate with teams to understand reporting needs and operational context.
  • Apply descriptive statistics to analyze operational trends and communicate findings.

Benefits

  • Exposure to cutting-edge continuous glucose monitoring technology.
  • Comprehensive benefits program including health and wellness.
  • Career growth opportunities on a global scale.
  • Access to in-house learning and tuition reimbursement programs.
  • Innovation-driven work environment committed to employee and community engagement.
Full Job Description
Meet the team:

At Dexcom, our patient's satisfaction is at the heart of everything we do. We strive to enable people to take control of their health-an enrichment of life that also extends to our patients' friends, families, and significant others. This role requires a highly skilled candidate who moves fast, thrives in ambiguity and change, and can break down and solve complex problems while partnering cross-functionally across organizations and processes.

The Operations Intelligence and Watson team are a highly agile team that embraces innovation to scale business analytic products primarily for Operations (Manufacturing, Engineering, Quality) and R&D. In this role, you will partner with data engineers and stakeholders to provide actionable insights and key operating metrics across Dexcom.

The Business Intelligence Analyst II supports Manufacturing Operations by delivering accurate, timely, and standardized analytics that enable data-driven decision-making across safety, quality, delivery, and cost. This role focuses on applying foundational BI competencies to develop dashboards, reports, and ad hoc analyses using established tools, data models, and governance standards.

Working under the guidance of Senior and Staff BI analysts, this role partners closely with manufacturing, engineering, quality, and operations teams to translate business questions into clear reporting and insights while developing deeper technical and analytical skills aligned to the BI Analyst competency framework

In addition, this role is expected to lead complex analytics and reporting efforts, oversee junior BI members, and support operational efficiencies and strategic planning through standardized, automated reporting and insights.

Where you come in:
Business Intelligence Development & Reporting
  • Develop and maintain basic to moderately complex dashboards and reports using approved BI tools (e.g., Tableau, Looker, Power BI) following enterprise BI standards and templates.
  • Modify and enhance existing dashboards based on well-defined business requirements and feedback from stakeholders.
  • Validate reported metrics to ensure accuracy, consistency, and alignment with manufacturing definitions and operational KPIs.
  • Perform initial troubleshooting of dashboard or data issues and escalate complex problems appropriately.


Data & SQL Development
  • Write basic to intermediate SQL queries (joins, filters, aggregations) to support reporting and analysis needs.
  • Compare query outputs to source system data to confirm correctness and completeness.
  • Contribute to documentation of data sources, data definitions, and reporting logic used in manufacturing analytics.


Analytics & Statistical Fundamentals
  • Apply descriptive statistics to summarize performance trends, variations, and operational patterns within Mesa manufacturing processes.
  • Create basic comparisons, trend analyses, and SPC-style visualizations with guidance from senior team members.
  • Clearly articulate analytical findings and limitations to non-technical stakeholders.


Manufacturing & Cross-Functional Collaboration
  • Partner with manufacturing, process engineering, quality, and operations teams to understand reporting needs and operational context.
  • Support analytics initiatives tied to safety, quality, delivery, yield, and cost performance in Mesa operations.
  • Document requirements, assumptions, and data logic to enable repeatability and operational consistency.


Continuous Learning & BI Maturity
  • Build proficiency in BI tools, SQL, and cloud data platforms used within Manufacturing Operations.
  • Learn and apply BI governance, data quality standards, and performance best practices.
  • Incorporate feedback and coaching from senior analysts to improve technical quality and delivery effectiveness.


What makes you successful:
  • Experience in business intelligence, reporting, data analytics, or a related role.
  • Demonstrated ability to build reports or dashboards using BI tools such as Tableau, Looker, or Power BI.
  • Working knowledge of SQL, including joins and aggregations.
  • Strong attention to detail with a commitment to data accuracy and quality.
  • Effective written and verbal communication skills for cross-functional environments.
  • Experience supporting manufacturing, operations, supply chain, or quality analytics.
  • Exposure to cloud data platforms (e.g., BigQuery).
  • Familiarity with Agile or ticket-based workflows (e.g., Jira).
  • Beginner-level BI certification (Tableau or equivalent)
  • AI/ML experience
  • Python Programming experience


What you'll get:
  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.


Travel Required:
  • 0-5%


Experience and Education Requirements:
• Typically requires a Bachelor's degree in a technical discipline, and a minimum of 2-5 years related experience or Master's degree and 0-2 years' equivalent experience.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary:
$71,600.00 - $119,300.00

About Dexcom

Dexcom is a medical device company that specializes in continuous glucose monitoring (CGM) systems for people with diabetes. The company was founded in 1999 and is headquartered in San Diego, California. Dexcom's CGM systems provide real-time glucose readings, allowing people with diabetes to better manage their blood sugar levels. The company's products include the Dexcom G6, G5, and G4 systems, as well as the Dexcom Share remote monitoring system. Dexcom has partnerships with several other companies, including Insulet and Tandem Diabetes Care. In 2020, Dexcom was named one of the world's most innovative companies by Fast Company.
Learn more about Dexcom
Size
6,300 employees
Market Cap
$43.2 billion
Industry
Net Income
$493.6 million
Founded
1999
5 Year Trend
+33.7%
Revenue
$1.9 billion
NASDAQ

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