JOB DETAILSDepartment: IS&T Clinical Informatics
FTE: 1.0
Shift(s): Days
Location: Hybrid
Purpose of this position: The Business Informaticist is a liaison between information services and the business, ensuring the optimal user adoption of safe, effective, efficient technology and analytics to support clinical care and financial viability. The position will also work closely with business leadership to develop and execute a roadmap that aligns with HHS's strategy and standards.
RESPONSIBILITIES- Gathers business requirements and needs assessments and translates them into functional/technical requirements for the creation of application features, enhancements, and functions that support business, financial, and clinical workflow and optimal patient care
- Participates in projects pertaining to organizational goals and strategies and regulatory requirements, both in consultative and project lead roles
- Partners with revenue and operational leaders and teams to facilitate prioritization of projects and requests in alignment with organizational goals and initiatives
- Participates in assessment and analysis of system performance and usage in order to evaluate effectiveness of interventions and identify opportunities for improvement
- Partners with education team to support business/revenue user utilization of technology and promote adoption of new or changed workflows amongst users
- Acts as a constructive change agent and role model for information systems implementation and adoption, serving as the first point of contact for EMR change requests
- Provides consultative informatics services to business and revenue staff
- Supports the Analytics and Information Technology governance structure
QUALIFICATIONSMinimum Qualifications:- Bachelor's degree
- Experience in Informatics, Business Management, or related areas
-OR-
- An approved equivalent combination of education and experience
Preferred Qualifications:- Ability to conduct meetings and presentations effectively and professionally
- Excellent communication skills, oral and written
- General knowledge of data collection, analysis, and reporting
- Strong computer skills including web-based applications, word processing, spreadsheet, graphs, and PowerPoint
Possesses knowledge and skills to lead and manage changes associated with implementing or optimizing clinical information systems and promoting adoption by health professionals - Demonstrates a high level of systems thinking, analytical ability, and critical decision making skills
- Possesses excellent interpersonal skills and can work effectively with a diversity of personalities, professions and departments. Must be willing to work across clinical areas and outside personal area of clinical expertise
- Possesses good grasp of business, scheduling and/or finance work flows, and ability to perform workflow analysis
- Possesses knowledge of regulatory and compliance requirements (e.g. TJC, CMS)
Knowledge/ Skills/ Abilities:- Advanced degree in Business Management or related subject
- Involvement in leading organization wide projects/programs/committees
- Experience facilitating interdisciplinary clinical/operational improvement activities with increasing complexity, responsibility and demonstrated results
- Experience in healthcare setting including working directly with and providing feedback to clinicians
- Epic certification in at least one Epic module\
- Strong project management skills
