Business Implementation Manager (REMOTE)

CMA CGM

$129K *
US-AnywhereRemote in Bernville, PA
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Supply Chain, Logistics, or related field.
  • Minimum 7 years of project or program management experience in logistics, supply chain, or industrial environments.
  • Experience in warehouse automation implementation projects in 3PL or contract logistics settings.
  • Proficient in Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet).
  • Demonstrated ability to lead and motivate cross-functional teams.

Responsibilities

  • Lead site-level projects, including new customer/site start-ups and automation deployments.
  • Develop detailed project plans with timelines, milestones, resource allocation, and risk management.
  • Monitor progress, resolve issues, and remove roadblocks across teams.
  • Ensure compliance with company policies and industry regulations for all projects.
  • Own vendor coordination and execution through installation, commissioning, and go-live.
  • Serve as the main contact for projects, managing customer expectations and alignment.
  • Partner with Operations, Engineering, IT, and Solution Design for operational readiness.

Benefits

  • Competitive Paid Time Off and health insurance.
  • 401(k) plan options.
  • Employee benefits platform with discounts on gym memberships and retail brands.
  • Collaborative and supportive team culture promoting teamwork and growth.
  • Career development opportunities within the company.
Full Job Description
Pay Range: $129,655

YOUR ROLE
As a Project Manager, you will lead end-to-end implementation projects within a 3PL or contract logistics environment, including new customer and site start-ups as well as the deployment of warehouse automation solutions into existing operations. You will be accountable for delivering complex implementation programs that introduce robotics, conveyor, and material handling technologies, coordinating across internal teams, customers, and external vendors to ensure successful execution from design alignment through go-live and operational handover. This role requires strong project management capability, a solid understanding of contract logistics environments, and hands-on experience delivering automation implementations in high-stakes startup and retrofit settings.

WHAT ARE YOU GOING TO DO?
Project Management & Execution
  • Lead site-level projects and programs, including new customer/site start-ups and automation deployments into live operations, ensuring timely and successful execution.
  • Develop detailed project plans, including timelines, milestones, resource allocation, and risk management strategies.
  • Drive accountability by monitoring progress, resolving issues, and removing roadblocks across cross-functional teams.
  • Ensure all projects comply with company policies and industry regulations
  • Own vendor coordination, execution sequencing, and readiness through installation, commissioning, and go-live


Customer & Stakeholder Management
  • Serve as a primary point of contact for assigned projects, building and maintaining strong relationships with customers and internal stakeholders.
  • Manage customer expectations and ensure alignment on scope, timelines, and delivery outcomes.
  • Facilitate regular project status meetings, providing clear updates on progress, risks, and opportunities.


Implementation & Operational Readiness
  • Partner closely with Operations, Engineering, IT, and Solution Design teams to support operational readiness for new sites, processes, and automation solutions.
  • Support operational design and process definition activities required for successful startup or retrofit.
  • Ensure implementation outcomes align with agreed service levels, capacity requirements, and performance targets at handover.


Financial Oversight
  • Manage project budgets, ensuring financial targets are met.
  • Provide detailed financial reporting and analysis to senior leadership.
  • Identify cost and risk mitigation opportunities without compromising delivery or service quality


Team Leadership
  • Lead and influence cross-functional project teams in a matrix environment
  • Provide direction, clarity, and support to team members to ensure alignment with project objectives.
  • Ensure appropriate resourcing and coordination across project phases


WHAT WE ARE LOOKING FOR ?
Education & Experience
  • Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
  • Minimum 7 years of experience in project or program management within logistics, supply chain, or industrial environments.
  • Experience leading warehouse automation implementation projects in a 3PL or contract logistics environment, including capital deployments of robotics, conveyor, and material handling systems for new customer/site start-ups or brownfield facilities, with responsibility for execution coordination, commissioning, and go-live, including WMS integration.


Skills & Competencies
  • Hands-on experience managing complex implementation projects with tight timelines and multiple stakeholders.
  • Strong communication and stakeholder management skills, with the ability to influence at all levels.
  • Financial acumen with experience in budgeting, cost analysis, and financial reporting.
  • Analytical mindset with a focus on continuous improvement and solutioning.
  • Proficient in Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet).
  • Flexibility to adjust plans and strategies based on project demands or unforeseen challenges.


Leadership & Problem-Solving
  • Demonstrated ability to lead and motivate cross-functional teams.
  • Strong problem-solving and decision-making skills under pressure.
  • Ability to adapt to changing priorities and operational demands.


WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

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