The Business Functional Analyst will serve as a technical bridge between enterprise SAP operations, integrations, reporting, and next-generation SAP cloud technologies. The ideal candidate will be capable of supporting both existing SAP ECC processes and newer SAP cloud/platform initiatives involving BTP, integrations, APIs, reporting, and automation.
This is not a pure ABAP developer role and not a purely functional analyst role. The candidate will provide functional and technical support in the development of detailed system specifications for major business and/or change requests, development, integration and implementation projects. As responsible for their area, they will also manage incidents relevant to their functional area for technical resolution or process re-engineering initiatives.
Job Duties:- Collaborate with Business stake holder and Users to understand business impacts and priorities
- Maintains knowledgebase of application issues
- Communicates with users to resolve issues.
- Participate in scoping and new development planning as a representative of the support organization
- Participation on SAP projects implementations - Coordinate and execute testing activities (UAT, integration, performance) to validate system changes and enhancements
- Escalate issues and coordinate solutions with SAP development team
- Handles small enhancement requests and coordinates solution with other teams that support other SAP Add-on or Non-SAP applications
- Ensure system enhancement designs are aligned with the corporate template and SAP best practice.
- This position requires a fair amount of critical thinking and problem solving with varying degrees of complexity to support a culture of continuing process improvement in working with business and IT colleagues.
- Assist with root cause analysis and operational support - document and continuously improve end-to-end business processes in SAP in alignment with best practices
- Analyze and troubleshoot technical issues for supported applications.
- Assist with future S/4HANA readiness initiatives
Education:- Bachelor's or Engineering Degree in computer science or similar
- 3-5 years' experience working in a functional analyst capacity
Experience:- Customer oriented behavior and good communication skills
- Experience supporting enterprise SAP environments and SAP cross functional modules including SD, MM, and FI
- Willing to cooperate closely with business stake holders and SAP Partners
- Awareness of SAP change management principles
- Experience in an incident management support services
- Knowledge and experience with 3rd party systems, interfaces, iDocs, APIs, etc.
- Ability to provide input/clarity on business requirements and options to implement those requirements.
- Good basic project management and organizational skills: Ability to coordinate multiple assignments/projects simultaneously.
Knowledge, Skills & Abilities:- Willing to travel if needed. Must be able to meet with team in the Canton, OH facility.
- Knowledges of SAP environments and SAP cross functional modules including SD, MM, and FI
- Able to communicate with both technical and business teams
- Understanding of APIs, integrations, and cloud architecture
- ABAP skills for system behaviour analysis is a plus.
Job Type: Full-Time - Exempt
Pay: $75,000 - $100,000
Benefits:
- 401 (k)
- 401 (k) Matching
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Employee Assistance Program
- Employee Discount
- Paid Time Off
- Tuition Reimbursement
- Flexible Spending Account
- Health Savings Account
Schedule:
Work Location: In office
