General Motors

Business Efficiency Lead

General Motors • $110K — $130K *
Warren, MI 48089Hybrid
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s degree in engineering, business, operations, information systems, or a related field
  • Significant experience in business operations, quality support, process improvement, or data management
  • Proven leadership skills in a cross-functional environment
  • Ability to create operating plans and manage competing priorities
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management skills
  • Experience using data visualization tools to enhance decision-making

Responsibilities

  • Lead and develop a high-performing team in business efficiency and knowledge management
  • Utilize Data Management tools to facilitate access to crucial data
  • Create and maintain operational plans that align with business objectives
  • Drive initiatives for process standardization and improved decision-making
  • Centralize access to quality information through dashboards and knowledge resources
  • Translate complex business challenges into executable work plans
  • Leverage data analysis to demonstrate value and influence senior stakeholders

Benefits

  • Eligible for relocation benefits
  • Hybrid work model with in-office attendance at least 3 times a week
  • Opportunity for professional development and coaching
  • Supportive environment for employee engagement and idea contribution
Full Job Description

Job Description

Role Summary

This role supports stakeholders across ME Body – Global Quality Center, Stamping and Assembly Plants processes by improving structure, visibility, and follow-through across critical initiatives. In practice, the work is closely connected to the centralization and streamlining of access to dimensional and quality data in support of launch and steady-state operations using Data Visualization, Data Management and Data Storage tools.

Position Overview

The Business Efficiency and Knowledge Lead is a people leader within ME Body Global Quality Center responsible for leading a team that improves business efficiency, knowledge enablement, operating discipline, and execution across operational and technical workstreams. This role serves as a cross-functional integrator, translating business needs into scalable processes, team priorities, knowledge systems, data visualization dashboards, and operational routines that improve performance across the function.

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Key Responsibilities

  • Lead and develop a team responsible for business efficiency, knowledge management, Control Room support, and execution enablement across ME Body, Stamping and Assembly Plants.
  • Enable team to leverage Data Management tools – Power BI, Databricks, etc to drive access to key data to enable prompt action/resolution.
  • Create and oversee operational plans for routine and strategic activities, ensuring alignment to annual objectives, business priorities, and functional deliverables – ensuring processes are standardized and documented.
  • Drive cross-functional initiatives that improve process standardization, systems adoption, governance, business visibility, and decision-making across quality and related functions.
  • Lead efforts to centralize and streamline access to critical dimensional and quality information through scalable tools, dashboards, and knowledge resources that support launch and steady-state operations.
  • Translate broad business challenges into structured work plans, practical solutions, and executable initiatives across multiple teams and stakeholders.
  • Use data and analysis to assess business needs, demonstrate the value of initiatives, anticipate objections, and influence decisions with senior stakeholders and partner teams.
  • Partner across quality, manufacturing, technology, and supplier-facing organizations to remove barriers, coordinate execution, and improve follow-through on high-priority workstreams.
  • Serve as a resource to the team for technical expertise, business process knowledge, stakeholder coordination, and navigation of company policies and processes.
  • Address complex operational issues with multiple moving parts by applying judgment, business acumen, and innovative problem-solving approaches.
  • Build team capability through coaching, development planning, visible recognition, and thoughtful talent decisions to ensure the right mix of skills and experience across the team.
  • Foster an inclusive, accountable, and high-performing environment where employees can openly discuss development needs, contribute ideas, and stay aligned after decisions are made.
  • Ideate future improvements by leveraging the evolving tools and solutions, including AI.
  • Forward thinking, self-starter that can take big ideas into implementation.

Required Qualifications

  • Bachelor’s degree in engineering, business, operations, information systems, or a related field
  • Significant professional experience in business operations, quality, manufacturing support, process improvement, systems enablement, analytics, or knowledge management
  • Experience leading people and driving team results in a cross-functional environment
  • Demonstrated ability to create operating plans, manage competing priorities, and deliver results through others
  • Strong analytical, problem-solving, and decision-making skills
  • Strong communication and stakeholder management skills, including the ability to influence without direct authority
  • Experience using data, dashboards, and business systems to improve visibility, execution, and decision-making
  • Experience building effective partnerships across multiple organizations and job areas

Preferred Qualifications

  • Experience in quality, dimensional systems, manufacturing execution, launch support, or related operational environments
  • Experience with knowledge platforms, reporting tools, Power BI, dashboard adoption, or digital workflow enablement
  • Experience leading process standardization or business transformation initiatives
  • Experience working across supplier-facing or enterprise operational processes
  • Demonstrated success developing employees and building high-performing teams
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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