Silverado

Business Development Specialist (Community Ambassador)

Silverado$100K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in customer success/service with strong organizational and presentation skills
  • Proven success in solution-building and team collaboration
  • Preferred: healthcare or dementia care experience; clinical background a plus
  • Bachelor's degree preferred, negotiation skills a bonus
  • Demonstrates strong verbal and written communication skills across diverse audiences

Responsibilities

  • Generate qualified, professional referrals to support census development
  • Build and maintain relationships with new and existing accounts
  • Educate professionals and families on Silverado's dementia and Alzheimer's resources
  • Promote Silverado services including permanent placement, respite stays, and end-of-life care
  • Assess prospective residents for suitability and fit
  • Develop and execute sales and marketing strategies and public relations opportunities
  • Partner with community leaders to achieve census goals
  • Serve as a key member of the Community Leadership team

Benefits

  • 401(k) matching
  • Health, Dental and Vision Insurance
  • Flexible Spending Account (FSA)
  • Paid time off
  • Tuition reimbursement and professional development assistance
  • Referral program
  • Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
Full Job Description
We9re hiring a Business Development Specialist (Community Ambassador) - a compassionate connector and strategic relationship-builder who helps families navigate care decisions with empathy, urgency, and insight. This role blends outreach, education, and census development to deliver tailored solutions that change lives.

Be a leader with a memory care innovator!

You lead with empathy, resilience, and integrity. You listen deeply, connect meaningfully, and thrive in fast-paced, team-driven environments. You9re highly organized, emotionally intelligent, and committed to delivering exceptional service.

What You9ll Be Doing:
  • Generate qualified, professional referrals to support census development
  • Build and maintain relationships with new and existing accounts
  • Educate professionals and families on Silverado9s dementia and Alzheimer9s resources
  • Promote Silverado services including permanent placement, respite stays, and end-of-life care
  • Assess prospective residents for suitability and fit
  • Develop and execute sales and marketing strategies and public relations opportunities
  • Partner with community leaders to achieve census goals
  • Serve as a key member of the Community Leadership team

Qualifications:
  • 3-5 years in customer success/service with strong organizational and presentation skills
  • Proven success in solution-building and team collaboration
  • Preferred: healthcare or dementia care experience; clinical background a plus
  • Bachelor9s degree preferred, negotiation skills a bonus
  • Demonstrates strong verbal and written communication skills across diverse audiences

Some Other Things to Consider:
  • Flexible schedule, including weekends
  • Active role: walking, bending, lifting (up to 25 lbs.)
  • Must be comfortable with animals and neurodegenerative conditions
  • Valid driver9s license and clean driving record required

Why Choose Silverado?
  • Fortune Magazine Best Workplace in Aging Services17
  • Certified Great Place to Work14
  • Strong internal mobility and ongoing training
  • Competitive base salary + generous commission plan

#LI-TF1

Anticipated pay range

$100,000-$110,000 USD

Silverado offers the following benefits to eligible employees:
  • 401(k) matching
  • Health, Dental and Vision Insurance
  • Flexible Spending Account (FSA)
  • Paid time off
  • Tuition reimbursement and professional development assistance
  • Referral program
  • Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

About Silverado

Silverado is a healthcare company that provides memory care, hospice care, and home care services to seniors. The company was founded in 1996 and is headquartered in Irvine, California. Silverado operates in several states across the United States and employs over 5,000 people. The company's memory care services are designed to help individuals with Alzheimer's and other forms of dementia. Silverado's hospice care services provide end-of-life care to patients and their families. The company's home care services allow seniors to receive care in their own homes.
Learn more about Silverado
Size
5,000 employees
Industry
Founded
1996

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