Business Development Representative

ThoughtExchange

$81K — $90K *
US-AnywhereRemote in Canada
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ year of customer-facing experience, ideally in sales or pipeline building
  • Demonstrated success through drive, ambition, and initiative
  • Coachable with a focus on financial rewards and personal growth
  • Outstanding written and verbal communication skills
  • Collaborative team player sharing knowledge and best practices
  • Independent worker who knows when to seek guidance
  • Ability to prioritize tasks and meet goals
  • Willingness to travel to the USA 4-5 times annually for events

Responsibilities

  • Conduct personalized lead generation through email, phone, video messaging, and social outreach
  • Build and nurture relationships with prospective customers, qualifying leads for Account Executives
  • Follow up on and convert inbound marketing leads into sales opportunities
  • Maintain and report on sales activities within the CRM, ensuring data accuracy
  • Collaborate with Marketing on field initiatives to enhance inbound opportunities and company profile
  • Represent ThoughtExchange at public events, executing related activities
  • Utilize digital tools like Outreach and Salesforce for prospecting and management

Benefits

  • Comprehensive health and wellness benefits package from day one
  • Generous time off policy and wellness days scheduled throughout the year
  • Maternity and parental leave top-up programs
  • Access to mental health and wellness resources through Maple and Inklbot
  • Remote-first work model with a focus on flexibility and mutual trust
  • Culture emphasizing employee voice and inclusive decision-making
  • Competitive pay with transparency and equity, including share options
  • Opportunities for professional development and company-sponsored learning sessions
Full Job Description
What You'll Do:
  • Conduct personalize outbound lead generation, including researching and connecting new clients through various channels (i.e. email, phone communications, video messaging and social outreach with prospects)
  • Build and nurture impactful relationships with prospective customers, passing them over to the Account Executives once qualified
  • Follow up, qualify, and convert inbound marketing leads to qualified sales opportunities
  • Maintain, track and report sales activities and results in the CRM and conduct regular data hygiene to ensure CRM is accurate & up-to-date
  • Partner with Marketing on field marketing initiatives to share prospect & territory insights that will help grow inbound opportunities, develop event & campaign strategies and increase company profile and brand awareness
  • Represent ThoughtExchange at in-person public events, executing pre- & post-event activities
  • Leverage digital tools such as Outreach, Salesforce, Vidyard and social media for prospecting and customer management

What We Think Is True About You:
  • 1+ year of customer-facing experience, preferably with demonstrated success in selling or building pipeline
  • Proven track record of drive, ambition, and initiative in previous roles
  • Coachable and motivated by financial rewards and personal growth
  • Excellent communication skills, both written & verbal
  • Team player who loves working collaboratively with team members, sharing knowledge and best practices to improve internal processes and enhance team capabilities & performance
  • Demonstrated experience taking initiative and being independent in your work while knowing when to seek guidance and support
  • Able to manage multiple tasks and prioritize to meet goals.
  • Able to travel to the USA 4-5 times a year for conferences/ customer events

Nice to Have:
  • Previous business development experience at a B2B SaaS organization
  • Experience working with Outreach or a similar prospecting tool
  • Experience generating leads through attendance at in-person events

The hiring range for this role is $65,219 - $ 72,465 CAD ($81,1524 - $90,581 On-Target Earnings) Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment.

This job posting is for an actual vacancy.

We do not use artificial intelligence (AI) to screen resumes or evaluate candidate fit against job criteria. All interview and hiring decisions are made by people.

If you don't see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out, apply, and tell us more about yourself in your application. Research has shown that some individuals only apply when they feel 100% qualified. We are committed to removing obstacles to ensure we have the best talent.

ThoughtExchange prioritizes accessibility. Support is available upon request for candidates participating in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

What we offer:

ThoughtExchange wants to ensure our people are heard, supported, and cared for, so we invest in our employees. We continuously ask our employees what they need to ensure we're supporting their successes in the workplace and in life.

We are proud to offer our employees the following:

Benefits & Well-Being: From day one, you'll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide wellness days off scheduled throughout the year. Our benefits package also includes maternity & parental leave top-up programs, as well as access to Maple & Inklbot, which support our employees' primary care, mental health, and wellness needs.

Flexibility: We've been remote-first for over ten years. We're contribution-focused and operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excel-where you work and how you structure your day.

Culture: We walk the walk when it comes to our product, ensuring that no critical decisions are made without including our employees' perspectives. We value and prioritize everyone's voice, so we use our anonymous, anti-bias platform to ensure people feel comfortable sharing their genuine thoughts and feedback.

Compensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, considering the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity. In addition to competitive pay and benefits, employees receive share options when joining the company.

Connection: In addition to remote hubs of employees across Canada and the US and offices in Rossland and Vancouver, we get together as a company every few years in some pretty cool locations. We also connect virtually as a company every month and celebrate one another in our #gratitude Slack channel.

Growth: We host regular learning sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.

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