Medical Mutual

Business Development Manager

Medical Mutual$80K — $110K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7 years' experience in business development, sales, or growth marketing, preferably in health insurance.
  • Bachelor's degree in marketing, business or equivalent field; equivalent experience may substitute for degree.
  • Ohio Health and Life Insurance License preferred.
  • Strong relationship management and consultative skills.
  • Proficiency with CRM systems, preferably Microsoft Dynamics.

Responsibilities

  • Develop and maintain relationships within the business and broker communities to support new business opportunities.
  • Oversee creation and implementation of campaigns based on market research and client feedback.
  • Lead meetings with external audiences to showcase the company's capabilities.
  • Research prospective clients and decision-makers.
  • Assign new groups to appropriate Account Executives and review existing assignments.
  • Mentor Group Onboarding Specialists for successful onboarding of new groups.
  • Leverage CRM and data to analyze and improve win-back and retention efforts.

Benefits

  • Employee bonus program.
  • 401(k) with company match up to 4% and additional company contribution.
  • Health Savings Account with company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance.
  • Access to Employee Assistance Program for counseling and coaching.
  • Career development programs and tuition reimbursement up to $5,250 per year.
Full Job Description
Medical Mutual employees must submit their applications through MySource.

Note: This is a hybrid role based in Brooklyn, OH, requiring three days per week on-site.

Job Summary:

Drives business development activities to generate new sales opportunities, expand market presence, and support enrollment growth. Builds and manages relationships with brokers, consultants, and prospective clients while leveraging market insights, data, and cross-functional partnerships to deliver revenue and retention outcomes aligned with organizational objectives.

Responsibilities:
  • Develop and maintain relationships within the business and broker communities that support and nurture growth, ensuring a strong pipeline of new business opportunities through direct and/or indirect customer contact prospecting including current and prospective customer research.
  • Oversee the creation and implementation of group-specific campaigns based on data-driven insights from broker and client feedback and market research that align with business strategies aimed at lost bids, former clients and new business to build increased enrollment and revenue.
  • Develop the consistent framework for and lead meetings with external audiences that showcase the company's capabilities.
  • Research prospective clients, decision makers, and contacts.
  • Assign new groups to appropriate Account Executive and review existing assignments to provide optimal service to groups.
  • Partners and mentors Group Onboarding Specialists to help ensure successful onboarding of new groups.
  • Fully leverage the CRM and all available data to create analysis for multiple business areas to better understand challenges for win-back and retention efforts.
  • Performs other duties as assigned.

Qualifications:

Education and Experience:
  • 7 years' experience in business development, sales, or growth marketing, preferably in health insurance.
  • Bachelor's degree in marketing, business or equivalent field.
  • Equivalent education and experience directly related to the role may substitute for a degree.

Professional Certification(s):
  • Ohio Health and Life Insurance License preferred.

Technical Skills and Knowledge:
  • Strong relationship management and consultative skills.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities and drive business growth.
  • Ability to manage multiple simultaneous outreach campaigns across different segments and geographies.
  • Proficiency with CRM systems, preferably Microsoft Dynamics; experience integrating outreach tools with CRM workflows.
  • Knowledge of health insurance products, funding arrangements, and industry dynamics.
  • Effective communication and presentation skills, with the ability to translate complex concepts into client-focused solutions.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:
  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits and Compensation:
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:
  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.

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About Medical Mutual

Medical Mutual is a health insurance company that provides health insurance plans to individuals, families, and businesses. The company was founded in 1934 and is headquartered in Cleveland, Ohio. Medical Mutual offers a variety of health insurance plans, including HMO, PPO, and POS plans. The company also offers dental and vision insurance plans. Medical Mutual has a network of over 28,000 healthcare providers and serves over 1.6 million members. The company's mission is to provide high-quality, affordable health insurance to its members.
Learn more about Medical Mutual
Size
4,000 employees
Industry
Founded
1934

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