Business Development Manager - Manhattan, NY

BeautyHealth

$85K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required
  • Minimum 4+ years in account management within the aesthetics market
  • Proven success in helping aesthetic practices grow
  • Experience in developing programs to drive patient volume
  • Strong blend of clinical, sales, and business skills
  • Exceptional organizational and communication abilities
  • Ability to build strong client relationships and manage sales quotas

Responsibilities

  • Manage a defined territory of Hydrafacial customers and introduce new products
  • Provide business development and marketing support for customer success
  • Educate clients on optimizing Hydrafacial treatments
  • Drive additional device purchases including second systems
  • Utilize trunk stock to boost treatment utilization
  • Develop customized business plans for growth and in-office initiatives
  • Document all customer interactions in Salesforce daily

Benefits

  • Opportunity for career growth in a fast-paced environment
  • Comprehensive training and support from internal teams
  • Participation in brand events and trade shows
  • Access to innovative aesthetic products and services
  • Flexible working schedule accommodating travel and events
Full Job Description

Job Description:

The Business Development Manager is responsible for driving sales performance, expanding territory reach, and executing Hydrafacial’s strategic initiatives within a defined geographical area. This role partners with Regional Training Specialists (RTS) and Capital Sales Managers (CSM) to support device installations, business planning, and marketing efforts. The Business Development Manager also focuses on increasing treatment procedures and consumable sales through second-system and trade-up opportunities.

What you’ll do:

Primary Responsibilities:

  • Managesa defined territory of Hydrafacial customers, introducing new products, procedures, and protocols.

  • Providesbusiness development and marketing support to drive customer success.

  • Educatesclients on positioning Hydrafacial treatments to optimize outcomes and reorder rates.

  • Drivesadditional device purchases, including second systems and trade-ups.

  • Utilizestrunk stock strategically to increase booster penetration and treatment utilization.

  • Developscustomized business plans focused on growth, menu planning, and in-office initiatives.

  • Monitors and supportsloyalty programs, including the provider program and My Beauty Health app.

  • Delivershands-on training independently or with RTS support.

  • Providesfull office support including patient consultation, front desk coaching, and staff education.

  • Conductsfield programs to drive advanced utilization strategies.

  • CommunicatesHydrafacial’s value proposition to reinforce customer commitment.

  • Plans and executesapproved travel throughout the territory to meet with customers.

  • RepresentsHydrafacial at customer events and supports brand growth.

  • AttendsGlobal Sales meetings, regional meetings, and tradeshows as needed.

  • Collaboratesprofessionally with internal teams to ensure excellent customer service.

  • Educatesclients on the online ordering platform to streamline purchasing.

  • Documentsall visits, calls, and emails in Salesforce daily.

  • Performsother duties as assigned.

What you need to know:

Experience/Skills/Education:

Required:

  • High school diploma or GED.

  • Minimum 4+ years of account management experience in the aesthetics (cash-pay) market, specifically dermatology or plastic surgery.

  • Proven success helping medical practices or med-spas build businesses around aesthetic products.

  • Experience developing tools, processes, and programs to drive patient volume.

  • Strong clinical, sales, and business acumen.

  • Exceptional communication, planning, and organizational skills.

  • Ability to build strong client relationships and increase utilization.

  • Experience working under a sales quota and managing MBOs.

  • Ability to upsell strategically, forecast accurately, and leverage resources.

  • Willingness and ability to travel up to 75% by car or plane.

  • Flexibility to attend evening/weekend events as needed.

Preferred:

  • Bachelor’s degree in business administration or related field.

  • Aesthetic license.

PHYSICAL REQUIREMENTS OF THE JOB

  • Primarily field-based role requiring extensive daily driving, often 2–4 hours per day; must maintain a valid driver's license and reliable personal vehicle.

  • Frequent air travel required; must be able to navigate airports and work in varied travel environments.

  • Ability to stand, walk, and be physically present in clinical environments for extended periods of up to 8 hours.

  • Must be able to lift and carry product samples, trunk stock, and demonstration materials weighing up to 30 lbs.

  • Ability to perform and demonstrate Hydrafacial treatments in client locations as required.

  • Prolonged periods of sitting while driving or working on a laptop between client visits.

  • Occasional setup and breakdown of display or demonstration equipment at trade shows and events.

Base Salary: $85,000 per year + commission

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us!

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