Business Development Manager

Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Business, or equivalent experience preferred.
  • Minimum of five (5) years of direct sales experience.
  • At least one (1) year of management experience.
  • Proven ability to build and lead a successful team.
  • Strong leadership, organizational, and relationship-building skills.
  • Process-oriented and results-driven mindset.
  • Experience within the cleaning, restoration, construction, or insurance industries preferred.

Responsibilities

  • Understand and communicate the competitive advantages of SERVPRO to clients.
  • Prepare and execute a business development plan to achieve revenue targets.
  • Build and maintain client relationships while developing new leads.
  • Conduct annual marketing needs assessments and plan events accordingly.
  • Analyze revenue, collections, and activity metrics against goals.
  • Create marketing initiatives and budgets for the annual plan.
  • Recruit, train, and manage business development and marketing team members.

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Training & development
Full Job Description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Training & development


The Business Development Manager is responsible for driving our marketing campaigns, overseeing the client database, and maintaining an active presence at local and regional associations and trade show events. This position is responsible for growing business profit and revenue while developing long-standing business relationships.

If you are proactive, enjoy providing superior service, and are a high-performing sales professional who loves taking ownership, this could be an ideal opportunity for you.

Key Responsibilities

  • Understand the competitive advantages of using SERVPRO and gain the ability to effectively educate clients and customers on the benefits of our brand.
  • Prepare a business development plan based on past performance and franchise growth objectives to meet or exceed planned revenue and activity goals for the business development team.
  • Build, maintain, and strengthen client relationships throughout the sales territory while continually developing new prospects and leads to ensure revenue growth.
  • Complete an annual marketing needs assessment, including planning Continuing Education (CE) classes, lunch-and-learn events, budgeting, and developing action plans for key business decision-makers.
  • Perform comparative analysis of revenue, collection, and activity metrics against established goals.
  • Develop marketing initiatives and budgets to support the annual marketing plan.
  • Recruit, train, develop, and manage business development and marketing team members.
  • Learn and utilize fire chasing techniques within the marketplace.
  • Manage and implement Master Service Agreements (MSAs) and Emergency Ready Profile (ERP) listings.
  • Achieve annual revenue goals of $1.5 million.

Position Requirements

  • Bachelor's degree in Marketing, Business, or equivalent experience preferred.
  • Minimum of five (5) years of direct sales experience.
  • At least one (1) year of management experience.
  • Proven ability to build and lead a successful team.
  • Strong leadership, organizational, and relationship-building skills.
  • Process-oriented and results-driven mindset.
  • Experience within the cleaning, restoration, construction, or insurance industries preferred.

Skills / Physical Demands / Competencies

  • Ability to repetitively push, pull, lift, and carry objects.
  • Ability to work with and around cleaning agents and restoration products.
  • Ability to successfully complete a background check, subject to applicable law.

Additional Information

Flexible work-from-home options are available.

Flexible work from home options available.

Compensation: $75,000.00 - $250,000.00 per year

Picture yourself here fulfilling your potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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