Thermo Fisher Scientific

Business Development Manager, Customer Experience Center

Thermo Fisher Scientific$103K — $154K *
US-AnywhereRemote in Massachusetts, US
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Advanced Degree plus 6 years experience, or Bachelor's plus 8 years in business development
  • Strong foundation in life sciences, engineering or related fields
  • Track record of success with complex business deals
  • High aptitude for translating technical concepts into business opportunities
  • Strong analytical skills in market assessment and strategic planning
  • Excellent communication skills for senior stakeholder engagement
  • Experience with CRM systems and business analytics tools

Responsibilities

  • Develop and execute strategies to attract new customers
  • Collaborate with global commercial teams on strategic opportunities
  • Represent the Center at industry events to generate interest
  • Drive customer discovery to understand technical needs
  • Craft tailored project proposals aligned with customer goals
  • Lead negotiations for terms and commercial agreements
  • Capture customer insights and share with internal teams

Benefits

  • National medical, dental, and vision plans including health incentive programs
  • Employee assistance programs and tuition reimbursement
  • Minimum of 120 hours paid time off along with 10 paid holidays
  • Paid parental leave and various insurance coverages
  • Competitive 401(k) retirement savings plan
  • Stock Purchase Plan allowing discounted purchase of company stock
Full Job Description
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Laboratory Setting, Office

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join Thermo Fisher Scientific as a Business Development Manager and help grow the organization through strategic deals and partnerships. You'll identify and pursue revenue-generating opportunities while developing comprehensive licensing and business development strategies across our innovative portfolio. Working in a collaborative environment, you'll partner with cross-functional teams to evaluate market opportunities, engage with key stakeholders, and negotiate complex agreements that create value for our organization and customers. This role offers the opportunity to create meaningful impact by connecting innovative scientific solutions with customer needs across pharma, biotech, academic, and industrial segments.

Position Summary

The Business Development Manager (BDM) for the Bioprocess Design Center is responsible for identifying, developing, and securing customer engagements that leverage Thermo Fisher Scientific's full Bioproduction Group portfolio. As the only site globally where customers can experience the complete BPG portfolio end-to-end, the Center showcases scalable bioreactor systems, media and buffer solutions, chromatography resins, automation technologies, and integrated bioprocess workflows.

The BDM will generate customer interest, scope opportunities, develop proposals, negotiate commercial terms, and ensure a seamless transition to the Center's technical and operations teams. This role requires strong commercial acumen, technical understanding of bioprocessing, and the ability to clearly articulate Thermo Fisher's differentiated value proposition.

Key Responsibilities

Business Development & Lead Generation
  • Develop and execute strategies to attract new customers to engage with the Bioprocess Design Center.
  • Partner with global commercial teams to support strategic customer opportunities and pre-sales technical discussions.
  • Represent the Center at select industry events and conferences to generate interest and cultivate new business opportunities.

Opportunity Qualification & Proposal Leadership
  • Drive customer discovery to understand technical needs.
  • Create project scopes and tailored proposals aligned with customer objectives.
  • Lead negotiation of proposal terms and commercial agreements.

Customer Insights & Market Awareness
  • Collaborate with customers and commercial partners to understand needs and competitive dynamics.
  • Capture and communicate customer insights to internal teams.

Cross-Functional Collaboration
  • Work with scientific, engineering, and operational teams to ensure seamless customer experiences.
  • Coordinate resources for visits, demonstrations, and workshops.

Portfolio Expertise & Value Communication
  • Maintain strong working knowledge of the full BPG portfolio.
  • Clearly articulate Thermo Fisher's integrated value proposition.

Sales Execution & Performance Tracking
  • Achieve annual engagement and revenue objectives.
  • Manage opportunity tracking and forecasting.


REQUIREMENTS:
• Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in business development, licensing, or strategic partnership experience in life sciences/biotech industry
• Preferred Fields of Study: business, life sciences, engineering, or related field
• Professional certifications in business development, project management, or related areas advantageous
• Demonstrated success in identifying, evaluating and completing complex business deals
• Strong understanding of scientific/technical concepts and ability to translate into business opportunities
• Excellent analytical skills for market assessment, financial modeling, and strategic planning

SKILLS & ABILITIES:
• Strong communication and presentation abilities for engaging with senior stakeholders
• Effective negotiation and relationship-building capabilities across internal/external partnerships
• Experience managing projects in collaborative organizations with multiple stakeholders
• Proficiency with CRM systems, business analytics tools, and Microsoft Office suite
• Ability to travel up to 40-50% as required for customer/partner meetings
• Bilingual language skills valuable
• Strategic mindset with strong business acumen
• History of meeting or exceeding revenue and business development targets
• Collaborative approach with ability to influence and build consensus

Compensation and Benefits
The salary range estimated for this position based in Massachusetts is $103,100.00-$154,700.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount


For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ

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