Business Development Manager - Air & Ocean

Rhenus Group

$80K — $120K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years in 3PL or International Freight Forwarding industry
  • Strong working knowledge of Freight Forwarding services and supply chain management
  • Familiarity with Incoterms from the International Chamber of Commerce
  • Proficient in Microsoft Office Suite
  • Experience with Microsoft Dynamics 365 CRM is a plus
  • Demonstrated skills in negotiation and sales strategies
  • Fluent in English; bilingual preferred

Responsibilities

  • Build relationships across customer organizations to create advocates
  • Identify opportunities and articulate Rhenus value in customer's supply chain
  • Execute sales activities to meet or exceed revenue goals
  • Analyze market conditions to offer effective transportation solutions
  • Schedule and conduct face-to-face sales meetings with customers
  • Evaluate prospective accounts for profitability and strategic importance
  • Collaborate with internal teams to enhance customer retention

Benefits

  • Opportunity to work with a diverse and inclusive team
  • Autonomy in decision-making and strategic planning
  • Supportive environment for creative thinking and entrepreneurship
  • Career growth in a thriving logistics and supply chain industry
Full Job Description
What You Can Expect:

  • Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer's organization to strengthen relationships.
  • Understands and stays informed of the customers' business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer's supply chain.
  • Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.
  • Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.
  • Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.
  • Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.
  • Build rapport and trust with customers by being informed about customer's business and the market.
  • Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.
  • Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.
  • Execute strategic sales in line with company growth plan.
  • Develop and implement strategies and tactics to meet and preferably, exceed the given targets.
  • Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.
  • Recommend solutions based on customer needs by using industry knowledge.
  • Managing opportunities and risks securing the interests of Rhenus.


What You Bring:

  • Ability to think out of the box (Entrepreneur).
  • Minimum 3 years of experience in the 3PL or International Freight Forwarding industry.
  • Strong persuasion skills, work-ethic, integrity and entrepreneurial spirit.
  • Strong working knowledge of Freight Forwarding services, supply chain, including ocean & air (export & import).
  • Familiar with Incoterms issued by the International Chamber of Commerce (ICC).
  • Able to achieve results by setting high standards and committing to clear objectives.
  • Located within 300 miles proximity of the sales territory and willingness to travel.
  • Able to make decisions independently in a creative and effective manner, as well as plan and prioritize effectively and proactively.
  • Proficient in Microsoft Office Suite.
  • Experience with Microsoft Dynamics 365 CRM considered a strong asset.
  • Demonstrated negotiation and sales strategies experience.
  • Strong presentation, communication, and interpersonal skills.
  • Values a diverse and inclusive work environment.
  • Strong ability to establish and manage relationships with varying levels of stakeholders.
  • Demonstrate competence in conflict management, decision making and strategic planning.
  • Fluency in written & spoken English; bilingual capability considered a plus.

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