Business Development Director

Are you a behavioral health business development professional who is driven to expand access to care and improve patient outcomes?

Do you want to be part of an organization where your work directly influences access to clinically appropriate treatment and supports individuals and families at a critical point in their care journey?

Through an integrated, multidisciplinary model, we provide individualized treatment plans in a safe, therapeutic environment, ensuring continuity of care and an exceptional patient experience. In this role, you are a key driver of that access, partnering with referral sources and internal clinical teams to facilitate appropriate placement and timely admissions.

Region: Berks County, York County,Dauphin County, Cumberland County, Franklin County, Adams County

Work Environment: Hybrid - Remote

Job/Position Overview:

The Business Development Director is responsible for driving sustainable census growth through the development, expansion, and optimization of strategic referral networks. This role serves as a critical bridge between the organization and the external healthcare ecosystem, educating referral partners, patients, and families on the organization's clinical value proposition while ensuring a seamless pathway from initial inquiry through admission and ongoing care coordination.

This leader operates at the intersection of relationship development, clinical understanding, and operational execution, balancing the cultivation of high value partnerships with disciplined pipeline management and admissions conversion. Success in this role is measured through performance against key growth and quality KPIs, including referral generation, conversion rates, and overall census contribution.

This role requires frequent local travel to engage with partners and attend pivotal meetings, enabling you to build and solidify essential contacts within the community. You will also manage precise documentation of referral sources and assist in discharge planning to ensure continuum of care, adhering to set expense guidelines and reporting protocols.

Essential Functions:

• Develop and execute comprehensive quarterly business development strategies to grow referral volume across active, dormant, and new accounts.

• Identify, prioritize, and expand relationships with key referral sources including hospitals, physicians, behavioral health providers, EAPs, legal systems, schools, community organizations, and government agencies.

• Design and implement geographic based prospecting plans to increase market share and brand presence at local and regional levels.

• Analyze referral trends, market dynamics, and competitive positioning to inform strategy and optimize performance.

• Deliver compelling, clinically informed presentations to hospitals, discharge planners, clinicians, and community stakeholders.

• Serve as a trusted advisor to referral sources by clearly articulating appropriate levels of care and treatment pathways.

• Represent the organization at industry events, community engagements, and professional forums.

• Maintain a strong working knowledge of treatment modalities, levels of care, and best practices for substance use and co-occurring disorders.

• Collaborate with clinical and case management teams to support discharge planning and continuity of care initiatives.

• Maintain accurate and timely documentation of referral activity, relationships, and pipeline management within the CRM system.

• Manage expenses in accordance with company guidelines and reporting requirements.

Core Competencies:

• Relationship driven with strong business development acumen

• Deep understanding of behavioral health and clinical pathways

• Results oriented with a focus on measurable growth outcomes

• Highly collaborative across clinical and operational teams

• Exceptional communication skills across all stakeholder levels

• Strong organizational discipline and data driven decision making

Work Environment and Expectations:

• Frequent local and regional travel to support outreach and relationship development

• Active participation in events, meetings, and community engagement initiatives

• Ability to operate with autonomy while maintaining alignment with organizational strategy and goals

What we provide you!!

• Employee Assistance Program (EAP): Gain access to emotional and work-life counseling, financial guidance, legal resources, and health and benefit services through our comprehensive EAP.
• Shift Differential: Receive additional compensation for your dedication with our shift differential program.
• Staff Development: Engage in our solid staff development program, fostering continuous growth and skill enhancement.
• Supportive Environment: Thrive in a great working environment that encourages collaboration, creativity, and mutual support.
• Career Growth: Explore endless growth opportunities and the chance to make a positive impact not only in our clients' lives but also in the recovery community.
• And More: Discover even more benefits and perks that make BriteLife Recovery a rewarding place to work.