HCL Technologies

Business Data Analyst

HCL Technologies$80K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 2 years experience as an Adobe Analyst focused on analytics solutions.
  • In-depth knowledge of Adobe Analytics reporting concepts such as eVars and data layers.
  • Interim knowledge of Adobe Marketing Cloud's Analysis Workspace.
  • Familiarity with Adobe Audience Manager and Adobe Test & Target is preferred.
  • Fluency in SQL with experience querying large databases is a plus.
  • Proven record of defining KPIs aligned with enterprise objectives.
  • Expertise in developing comprehensive product strategies that ensure continuity across feature delivery.

Responsibilities

  • Create visualizations and workflows using the Adobe suite for product and marketing teams.
  • Analyze historical KPIs and product performance metrics to derive insights.
  • Transform enterprise strategy into actionable product-level goals and metrics.
  • Measure digital behavior throughout the telecom customer journey.
  • Conduct requirements gathering through workshops and stakeholder meetings.
  • Define acceptance criteria and ensure thorough test plans for validations.
  • Serve as the liaison between product managers, data engineers, and visualization teams.

Benefits

  • Opportunity to work with a leading technology consulting firm.
  • Gain experience in a fast-paced and dynamic environment.
  • Engagement with diverse teams and stakeholders, enhancing cross-functional collaboration.
  • Access to cutting-edge analytics and decision science projects in the telecommunications sector.
Full Job Description
Strong-Bridge Envision Consulting (an HCL Technologies company) is seeking an experienced Business Analyst / Analytics Product Owner to join our firm as a dedicated full-time employee. This is a Seattle based opportunity; relocation is not provided.

Must have experience working on projects focused on analytics solutions and performance measurement.

Responsibilities:
  • Responsible for creating visualizations and workflows within the Adobe suite for delivery to product, marketing, and executive leadership.
  • Review and analyze historical KPIs and product performance metrics.
  • Decompose enterprise and channel-level strategy into meaningful product level goals and metrics.
  • Measure marketing campaign performance and digital (web, mobile, microsites, paid media, email, etc...) behavior across the end-to-end journey of a telecom customer.
  • Requirement elicitation: Facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team members to gather and understand requirements.
  • Create acceptance criteria to express requirements. Ensure test and validation plans are complete.
  • Become a subject matter expert for assigned area and assist in program design and vision. Be the primary liaison between product managers, data engineers, and data visualization team members. Communicate scope changes to the delivery team.
  • Accountable for interpreting and explaining analytics outputs to support executive reviews, following up on corrections/errors, and remediation.

Qualifications:
  • Bachelor's degree, and 2 years of experience as an Adobe Analyst, working on projects focused on decision sciences and/or analytics solutions.
  • In-depth knowledge of Adobe Analytics reporting concepts eVars, Props, Processing Rules, Classifications, data layer, etc
  • Interim level knowledge and experience with Adobe Marketing Cloud Analysis Workspace
  • Prefer familiarity with other Adobe Marketing Cloud products Adobe Audience Manager and Adobe Test & Target
  • Preferred fluency in SQL with experience querying large databases.
  • Experience defining KPIs and metrics that are aligned to enterprise level objectives.
  • Expertise driving product big picture strategy that ties together priority and continuity across each feature delivery.
  • Excellent verbal and written communication skills and the ability to interact professionally with diverse groups, executives, managers, and subject matter experts.
  • Experience conducting stakeholder interviews and facilitating stakeholder workshops.
  • Ability to work independently and in fast-paced environments with tight deadlines and minimal supervision.
  • Extraordinary attention to detail.
  • Ability to work permanently in the U.S. on a full-time basis
  • Must be in the Seattle area or willing to relocate; with ability to work on the client site 100% of the time.

Desired Skills:
  • Prior client-facing management consulting experience.
  • A talent for multi-tasking, meeting deadlines, learning new skills and methodologies, and working under pressure in fast paced environment.
  • Flexible working style, ability to work in various types of client environments.
  • Excellent communication skills, and proven ability to communicate effectively across the organization.
  • Ability to lead decision making through influence, with the ability to make sound decisions in the best interest of the client as needed throughout the project lifecycle.
  • Collaborative working style with the ability to flex with many different types of working styles on client site.

About HCL Technologies

HCLTech is an Indian multinational information technology services and consulting company headquartered in Noida, Uttar Pradesh. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees. HCLTech is on the Forbes Global 2000 list. It is among the top 20 largest publicly traded companies in India with a market capitalisation of $50 billion as of September 2021. As of July 2020, the company, along with its subsidiaries, had a consolidated annual revenue of ? 23,464 crore.
Learn more about HCL Technologies
Industry
Founded
1999

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