Business Continuity Manager - 5872

Advanced Systems Design

$88K — $105K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in business continuity, disaster recovery, or crisis management.
  • Strong understanding of COOP methodologies and disaster recovery frameworks.
  • Demonstrated experience conducting business impact analyses and risk assessments.
  • Ability to lead cross-functional teams and facilitate incident responses.
  • Excellent communication skills, both written and verbal.
  • Familiarity with IT infrastructure, cloud platforms, and backup technologies.

Responsibilities

  • Lead the implementation and maintenance of business continuity and disaster recovery programs.
  • Conduct analyses to identify critical functions and recovery objectives.
  • Manage COOP and disaster recovery plans and crisis management protocols.
  • Coordinate testing and exercises to ensure recovery procedures are effective.
  • Collaborate with IT and vendors to maintain necessary infrastructure for recovery.
  • Ensure compliance with industry standards and regulatory requirements.
  • Serve as the main coordinator for incident response and recovery activities.

Benefits

  • Comprehensive health insurance options (PPO and HDHP/HSA).
  • Dental and vision insurance plans.
  • Short-term and long-term disability insurance available.
  • 401(k) plan with employer match.
  • Paid time off for vacation and sick days.
  • Company-paid holidays and life insurance.
  • Professional certification incentives and technology exposure opportunities.
Full Job Description
Business Continuity Managerfor our client located in Montgomery, AL.

This position is onsite in Montgomery, AL, and requires in-person availability starting day 1.

Job Overview:

The Business Continuity Manager is responsible for developing, implementing, and maintaining the organization's business continuity and disaster recovery programs. This role ensures organizational resilience by leading enterprise-wide COOP planning, disaster recovery strategies, risk assessments, and coordinated response activities. The manager will work closely with cross-functional teams to ensure critical business functions can continue during and after disruptive events.

Key Responsibilities:
  • Lead the development, execution, and maintenance of the organization's Business Continuity (BC), Continuity of Operations
  • (COOP), and Disaster Recovery (DR) programs.
  • Conduct business impact analyses (BIAs) to identify critical functions, dependencies, recovery objectives, and areas of risk.
  • Develop and maintain COOP plans, DR plans, crisis management protocols, and recovery procedures.
  • Oversee annual testing exercises for COOP and DR, including tabletop exercises, failover tests, simulations, and after-action reviews.
  • Partner with IT and MES partners to maintain the DR strategy and infrastructure necessary to support recovery time objectives (RTO) and recovery point objectives (RPO).
  • Ensure contractor plans meet regulatory, industry, and internal compliance standards.
  • Maintain a coordinated governance structure for business continuity across departments.
  • Provide training, awareness, and guidance to business units on COOP and DR best practices.
  • Lead response efforts during incidents, serving as a primary coordinator for continuity and recovery activities.
  • Prepare regular metrics, reports, and updates for leadership on continuity readiness and risk posture.

Designs and Maintains the Disaster Recovery Strategy:

They create and update plans that ensure critical systems can be restored after:
  • Cyberattacks
  • Natural disasters
  • Hardware failures
  • Human error
  • Supplier outages
  • In a multi-company setup, this includes aligning DR standards across all companies.

Coordinates COOP activities Across Multiple Organizations:

The Business Continuity Manager must:
  • Work with IT teams from each vendor
  • Ensure each entity follows aligned recovery policies
  • Manage different systems, vendors, contracts, and technologies
  • Create shared communication channels for emergencies
  • They act as the central point that keeps all companies synchronized
  • Provide business wide responsibility for COOP employment in accordance with regulatory guidelines
  • Ensures Medicaid agency continues to operate regardless of event or incident type.

Oversee Backups and Replication:
  • Ensure contractor partners perform regular backups
  • Data stored at contractor sites is secure and available at a hot site
  • Recovery objectives (RTO/RPO) are met across all systems
  • Manage cross-company backup solutions such as cloud replication.

Runs Disaster Recovery Testing:

They coordinate periodic drills to verify that:
  • Recovery procedures work
  • Cross-company communication is effective
  • Systems can be restored in the required time. This may involve simulated cyberattacks or full failover tests.

Handles Compliance and Documentation:

In a multi-company environment, compliance is often big:
  • SOC 2
  • HIPAA
  • ISO 27001
  • Internal audit requirements
  • The DR manager ensures all companies maintain the required documentation and pass audits.

Leads Incident Response During Actual Disasters:

If something breaks, the DR manager acts as:
  • Coordinator
  • Communicator
  • Decision facilitator
  • They bring together IT teams from all companies, evaluate the damage, and manage the restoration efforts.

Manages Third-Party Vendors:

Business Continuity Manager oversees:
  • Cloud providers
  • Data centers
  • Software vendors
  • Cybersecurity
  • Backup services
  • Ensure vendor SLAs support the disaster recovery strategy.

Required Qualifications:
  • 5+ years of experience in business continuity, disaster recovery, crisis management, or related area.
  • Strong knowledge of COOP methodologies, DR frameworks, and industry standards (e.g., ISO 22301, NIST, FEMA).
  • Experience conducting BIAs, risk assessments, and continuity planning for mid-to-large organizations.
  • Demonstrated ability to facilitate and lead cross-functional teams during planning and incident response.
  • Excellent written and verbal communication skills.
  • Strong understanding of IT infrastructure (servers, networks, storage, virtualization
  • Knowledge of cloud platforms (Azure, AWS, GCP, etc)
  • Knowledge of Cloud configurations and service models (IaaS, PaaS, SaaS
  • Backup and replication technologies (Veeam, Commvault, Rubrik, Zerto, etc.)
  • Experience with disaster recovery tools and failover systems
  • Understanding of cybersecurity threats and incident response
  • Knowledge of business continuity frameworks (ISO 22301, NIST, ITIL)
  • Ability to design RTO/RPO requirements
  • Familiarity with compliance standards (SOC 2, HIPAA, PCI, etc.)

Preferred Qualifications:
  • Experience with ServiceNow
  • Experience working in an environment with multiple vendors
  • Managing cross-vendor projects
  • Prioritizing tasks and timelines
  • Building and maintaining DR playbooks
  • Running DR drills and tabletop exercises
  • Risk assessment and impact analysis
  • Vendor and contract management
  • Calm under pressure
  • Root-cause analysis
  • Identifying process or technology weaknesses
  • Scenario planning and threat modeling
  • Data-driven decision making
  • Clear communication during crises

Education Required:

Bachelor's degree in Business, Emergency Management, Information Technology, or related field (or equivalent experience).

Education Preferred:

Bachelor's degree in Computer Information Systems or an IT-related field.

Our Employees:
  • Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC, and a wide array of Federal, State, and Local agencies throughout the United States
  • Are eligible for wide-ranging benefits and perks, including but not limited to:
    • Comprehensive Health Insurance with PPO and HDHP/HSA options
    • Dental Insurance
    • Vision Insurance
    • Short/Long-Term Disability
    • Group Life Insurance - Company Paid
    • Voluntary Life Insurance
    • 401(k) Plan with Employer Match
    • Paid Time Off (Vacation/Sick)
    • Holiday Pay - Company Paid Federal Holidays
    • Professional Certification Incentive Plan
    • Employee Referral Plan
    • Technology Exposure

For additional information regarding Advanced Systems Design, please check out our WEBSITE or click HERE for all current job openings.

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