Southern Company

Business Architecture & Process Delivery Supervisor

Southern Company • $110K — $130K *
Birmingham, AL 35242In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, Information Systems, Operations Management, Finance, Accounting, or related field required.
  • Master's degree preferred.
  • Minimum of seven years of experience in Business Process Management or related areas.
  • Minimum of three years of leadership experience supervising teams.
  • Experience leading cross-functional initiatives in a complex environment.

Responsibilities

  • Manage demand for Business Architecture and Process Management services across business areas.
  • Partner with business leaders to identify and prioritize process improvement opportunities.
  • Build relationships with business and technology leaders to support team operations.
  • Lead delivery of Business Architecture and Process Management services and improvement initiatives.
  • Facilitate process evaluations and develop recommendations for enhancements.
  • Oversee complex Business Architecture efforts requiring significant stakeholder engagement.
  • Develop team capabilities and manage resources aligned with business priorities.

Benefits

  • Hybrid work schedule includes four days onsite and one remote workday weekly.
  • Opportunities for employee development and coaching.
  • Engagement in meaningful process improvement initiatives.
  • Access to a collaborative team environment within the Center of Excellence.
  • Work in a supportive culture emphasizing integrity and performance.
Full Job Description
Job Description

Job Summary

This position is responsible for leading the delivery of Business Architecture and Process Management services across the Enterprise Foundations (ERP) footprint of business processes and managing a team of Business & Process Architects and other delivery resources. As a member of the Business Architecture & Process Management Center of Excellence leadership team, this role is accountable for planning, assigning, and overseeing the team's work to ensure services are delivered consistently and in accordance with established standards, methods, tools, and practices.

The position works closely with Business Process Managers (Enterprise Process Owners), business leaders, and key governance bodies to prioritize work, manage team capacity, support recurring improvement and innovation efforts, and help business areas improve process performance. The role balances business demand, resource availability, and delivery commitments while developing team capabilities and maintaining strong stakeholder relationships. This role requires a leader who remains actively engaged in Business Architecture and Process Management practices and can provide direct support on complex or high-priority efforts when needed.

Job Requirements

Education
  • Bachelor's degree in Business, Engineering, Information Systems, Operations Management, Finance, Accounting, or related field required.
  • Master's degree preferred.


Experience
  • Minimum of seven (7) years of experience in Business Process Management, process improvement, operational excellence, business analysis, business architecture, organizational transformation, or related areas required.
  • Minimum of three (3) years of leadership experience, including employee development, coaching, performance management, workforce planning, and hiring required.
  • Experience leading cross-functional efforts in a complex business environment.
  • Experience managing multiple priorities and competing business needs.
  • Experience facilitating process reviews, process improvement efforts, stakeholder discussions, and working sessions.
  • Experience supporting business and technology change initiatives.
  • Demonstrated track record of producing accurate, complete, and high-quality work products in environments where attention to detail is critical.

Preferred
  • Lean Six Sigma Green Belt, Black Belt, or equivalent certification.
  • Certified Business Process Professional (CBPP), Project Management Professional (PMP), or similar certification(s).
  • Experience with Business Process Management and process modeling tools.
  • Experience managing contractor or external delivery resources.
  • Experience supporting enterprise-wide business or technology transformation efforts.


Knowledge, Skills & Abilities
  • Strong leadership, coaching, and employee development skills.
  • Strong Business Process Management and process improvement knowledge.
  • Strong analytical and problem-solving skills with exceptional attention to detail and a demonstrated ability to produce accurate, high-quality work.
  • Strong communication, facilitation, and presentation skills.
  • Ability to build productive relationships across the organization.
  • Ability to manage multiple priorities and changing business needs.
  • Strong business judgment and customer focus.
  • Ability to influence and work effectively across organizational boundaries.
  • Ability to balance leadership responsibilities with direct execution of Business Architecture and Process Management work when business needs require.
  • Demonstrates behaviors consistent with company culture: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance.


Additional Information
  • Position is based in an office environment and currently follows a hybrid work schedule of four (4) days onsite and one (1) remote workday per week. Schedule expectations may change based on business needs.


Major Job Responsibilities
  • Manage demand for Business Architecture and Process Management services across assigned business areas and align resources with organizational priorities.
  • Partner with Business Process Managers (Enterprise Process Owners), business leaders, and key stakeholders to identify, prioritize, and support process improvement, innovation, and process performance management opportunities.
  • Build and manage relationships with business and technology leaders to support the operations of the Business Architecture and Process Management team.
  • Lead delivery of Business Architecture and Process Management services, including process reviews, assessments, process analysis, improvement efforts, innovation cycles, and other established activities.
  • Facilitate collaboration among Business Process Managers (Enterprise Process Owners), business leaders, and stakeholders to evaluate process performance, identify opportunities, and develop improvement recommendations.
  • Lead complex or highly visible Business Architecture and Process Management efforts that require advanced experience, significant stakeholder engagement, or enterprise-level coordination.
  • Apply Business Architecture and Process Management practices to support business initiatives, organizational change efforts, technology implementations, and continuous improvement opportunities.
  • Lead, coach, and develop a team of Business & Process Architects and other delivery resources.
  • Establish performance expectations and support workforce planning, succession planning, hiring, onboarding, retention, and employee development activities.
  • Develop and maintain capacity plans, workload forecasts, resource assignments, staffing recommendations, and related reporting to support current and future business needs.
  • Establish and reinforce expectations for accuracy, completeness, and quality while ensuring delivered work products comply with established standards and can be relied upon for decision-making.
  • Ensure the team consistently applies approved methods, tools, templates, and practices in delivered work products and services.
  • Build and maintain strong working relationships with Business Process Managers (Enterprise Process Owners), business leaders, transformation teams, governance bodies, and other stakeholders.
  • Monitor workload, resource needs, service demand, delivery performance, and capacity constraints and provide leadership with visibility into emerging risks, opportunities, and future resource requirements.
  • Manage contract resources, where applicable, including work assignments, onboarding, performance monitoring, and utilization.
  • Contribute to the continuous improvement of Business Architecture and Process Management standards, tools, practices, service offerings, and team effectiveness within the team.
  • Develop and communicate reporting related to team capacity, workload, resource utilization, service demand, work completed, and delivery performance.


About the Team

Southern Company Services

About Southern Company

With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company is the premier energy company serving the Southeast. A leading U.S. producer of electricity, Southern Company owns electric utilities in four states and a growing competitive generation company, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and retail electric prices that are significantly below the national average. Southern Company has been listed the top ranking U.S. electric service provider in customer satisfaction for nine consecutive years by the American Customer Satisfaction Index.

Southern Company Careers

Join the dynamic team at Southern Company, a leader in energy innovation and a champion of sustainable practices. As one of the most respected companies in the energy sector, Southern Company offers unparalleled job opportunities that promise not only professional growth but also a commitment to diversity and leadership development.

Work You’ll Do

At Southern Company, we are not just about power generation; we are about empowering our team to innovate and lead the industry. By joining our team, you will collaborate with some of the brightest minds in the field, using your skills to solve complex problems and drive meaningful change.

Explore a World of Opportunities

Whether you are looking for a full-time position, an internship, or a leadership role, Southern Company has a place for you. Our wide range of employment options ensures that every team member can find a path that best suits their career ambitions and skills.

Innovate and Lead

Southern Company is at the forefront of technological innovation in the energy sector. Our team members are encouraged to lead projects and initiatives that push the boundaries of what is possible in energy production and management.

Grow and Develop

We believe in nurturing the potential of our employees through targeted diversity training, leadership workshops, and continuous professional development. Career growth at Southern Company is not just a possibility—it is an expectation.

Be Part of Our Culture

Southern Company’s culture is built on a foundation of respect, integrity, and inclusion. We celebrate diversity and believe that it drives innovation. Our team is our family, and we support each other in achieving personal and professional goals.

Benefits That Go Beyond

Choosing a career at Southern Company means enjoying a range of benefits designed to enrich your life and support your lifestyle. From health and wellness programs to retirement plans, we ensure our team members are taken care of.

Join Our Team

Ready to power up your career? Explore the job opportunities at Southern Company today. We are actively hiring and looking for passionate, curious, and solution-driven individuals. Enhance your skills, join a community of innovators, and work towards a sustainable future.

Stay Connected

Keep up to date with the latest at Southern Company by following our careers blog. Gain insider perspectives, industry-leading insights, and practical tips to advance your career.

Networking and Career Advancement

At Southern Company, networking and internal mobility are key components of career advancement. Connect with leaders, engage in cross-departmental projects, and take your professional journey to new heights.

Prepare for Your Interview

Make your mark from the first interview. Visit our career site for tips on crafting your resume, preparing for interviews, and making a lasting impression.

Join Southern Company—where careers glow brighter!

SEARCH SOUTHERN COMPANY JOBS Stay ahead of the curve in your career with Southern Company, where innovation meets tradition and every employee is empowered to excel.
Learn more about Southern Company
Size
27,000 employees
Market Cap
$77.6 billion
Industry
Energy & Utilities
Net Income
$3.1 billion
Founded
1912
5 Year Trend
+3%
Revenue
$20.3 billion
* Ladders Estimates

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