Salary: $86,688.00 - $113,736.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Remote Employment: Flexible/Hybrid
Job Number: 2026-61
Department: Administrative Office of the Courts
Opening Date: 07/13/2026
Closing Date: 8/3/2026 11:59 PM Pacific
DescriptionThe Administrative Office of the Courts is looking for a driven and detail-oriented Business Analyst to join our team and play a key role in supporting the internal systems used by Administrative Office of the Courts (AOC) staff. In this dynamic role, you will help shape technology and business processes by gathering business requirements, performing high-level systems analysis, and contributing to User Acceptance Testing (UAT) that ensure reliable and effective internal applications.
Working under the general guidance of a supervisor in the Court Services Division, you'll collaborate with a wide network of partners business and technical staff across AOC, other state agencies, technology vendors, and many others. Your work will focus on understanding system user needs and capturing the requirements that drive application development, enhancements, configuration, and testing.
This is an independent, hands-on role where you'll have room to think critically and make informed decisions. While many tasks follow established procedures, you'll also encounter situations that call for interpretation, thoughtful problem-solving, and the development of new approaches. It's an ideal opportunity for someone who enjoys variety, thrives in a collaborative environment, and wants to make a meaningful impact on the court system statewide.
POSITION DETAILSJob #: 2026-61Status: Regular, Full-TimeLocation: Olympia, WashingtonSalary: Range 68: 86,688 - $113,736 per year (DOQ). Opens: July 13, 2026Closes: August 3, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATIONAOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.This position requires you to be in the office at least two (2) days per week. DutiesSome of the duties you will perform are:- Plan, schedule and lead the management of requirements for complex solutions.
- Elicit business requirements from internal and external subject matter experts.
- Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood and translated into technical solutions.
- Translate business requirements into user stories, use cases and acceptance criteria.
- Develop and maintain requirements documentation.
- Develop and maintain requirements traceability matrices for requirement management and re-use.
- Analyze requirements for completeness and testability.
- Review test results to confirm that test acceptance criteria have been met.
- Provide consultation to project stakeholders.
- Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.
Qualifications- Eight (8) years of information technology experience, which includes three (3) years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
OR - Associate degree in computer science, information systems or related technical/business discipline and six (6) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
OR- Bachelor's degree in computer science, information systems or related technical/business discipline and four (4) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
OR- Master's degree in computer science, information systems or related technical/business discipline with one (1) year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
*Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES- Demonstrates expertise in planning, eliciting, managing, and documenting requirements for complex solutions using established methodologies, tools, and processes.
- Translates business needs into well-defined user stories or use cases, supported by strong analytical skills and clear documentation of findings and recommendations.
- Effectively plans, organizes, and produces accurate, timely work while maintaining focus and managing interruptions efficiently.
- Proficient with Microsoft 365 applications, including Teams, Outlook, Word, OneNote, and PowerPoint, at a level aligned with the role's technical responsibilities.
- Excels in presentations and interpersonal, written, and oral communication, adapting to both business and technical audiences.
- Possesses strong written communication skills and the ability to collaborate effectively with diverse stakeholders.
- Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.
Supplemental InformationFor more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position CLICK HERE TO APPLY!IMPORTANT: To be considered for this position, you MUST include the following:
- Completed online application;
- Current Resume;
- Letter of Interest describing how you meet the specific qualifications for the position.
IMPORTANT INFORMATION- The workweek may fluctuate depending on workload or agency needs.
- Overnight travel may be required based on business needs.
- This position is not overtime eligible.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance BenefitsEmployees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred CompensationState Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social SecurityAll state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan ForgivenessIf you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time
