Citigroup, Inc

Business Analytics Sr Analyst - C12 - JACKSONVILLE

Citigroup, Inc$87K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in statistics, mathematics, physics, economics, or related field
  • 3+ years of experience in analytics and modeling
  • Proficient in big data tools (SAS, SQL, Python, Impala, Hive)
  • Experienced with machine learning techniques (Logistic Regression, Gradient Boosting, Random Forests)
  • Skilled in data visualization (Tableau)
  • Strong quantitative and analytic skills
  • Excellent communication skills for presenting findings
  • Project management and stakeholder engagement experience

Responsibilities

  • Design and optimize fraud detection models for various anomalies
  • Develop micro and macro portfolio-wide anomaly detection strategies
  • Utilize graph/network analytics to detect collusion patterns
  • Own and improve fraud rules and risk scoring
  • Monitor performance and adapt strategies based on data patterns
  • Translate intelligence into scalable detection logic
  • Offer quantitative recommendations to mitigate fraud risks
  • Collaborate closely with cross-functional teams

Benefits

  • Comprehensive medical, dental & vision coverage
  • 401(k) retirement plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Generous paid time off including vacation, sick leave, and holidays
Full Job Description
This individual will translate emerging risk patterns into measurable signals and deploy analytic solutions that enhance enterprise protection controls. This role will manage and execute fraud analytics and fraud detection strategies supporting Citi's North American and global credit card and retail bank businesses.

Responsibilities:
  • Design, develop, and optimize detection models addressing merchant impersonation, inauthentic entities, synthetic or coordinated activity, loyalty/rewards accrual and redemption anomalies, and promotion exploitation.
  • Develop and refined both micro-level and macro-level portfolio-wide anomaly detection, linkages, and behavioral anomalies.
  • Apply graph/network analytics to identify collusion or coordinated abuse patterns
  • Own and optimize fraud rules, risk scores, and model thresholds.
  • Monitor performance and iterate based on emerging patterns
  • Translate intelligence into scalable detection logic.
  • Provide quantitative recommendations to enhance controls and reduce exposure.
  • Partner with Fraud Strategy, Fraud Policy, Intelligence, and Product Teams.
  • Prioritize and provide a clear line of sight to the most critical work to partners and team members.
  • Mentor and coach junior team members.

Qualifications:
  • Bachelor's Degree required in statistics, mathematics, physics, economics, or other analytical or quantitative discipline.
  • 3+ years experience in analytics and modeling or relevant area
  • Extensive experience working with:
  • Big Data environment with hands on coding experience within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools.
  • Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.
  • Data visualization tools, such as Tableau
  • Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis
  • Ability to build effective presentations to communicate analytical findings to a wide array of audiences.
  • Effective cross-functional project, resource, and stakeholder engagement and management, with ability to effectively drive collaboration across teams.
  • Ability to make decisions independently with minimal guidance from management.


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

  • The role primarily operates within an office environment, with occasional travel and extended on-site hours potentially required during project phases.
  • Advanced Excel Skills


Job Family Group:
Decision Management

Job Family:
Business Analysis

Time Type:
Full time

Primary Location:
Jacksonville Florida United States

Primary Location Full Time Salary Range:
$87,280.00 - $130,920.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jul 17, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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