Business Analyst, WMS

CJ Logistics America

$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 2+ years of experience in WMS implementations or a similar role preferred.
  • Strong analytical skills for issue identification and contingency planning.
  • Ability to manage priorities while being a strong team player.
  • Willingness to travel 20-25% annually based on project needs.
  • Experience in delivering on-the-job coaching preferred.

Responsibilities

  • Develop and maintain comprehensive project documentation like business requirements and user manuals.
  • Lead requirements-gathering sessions with stakeholders to capture and document operational needs.
  • Collaborate with various teams to ensure accurate reflection of project scope and timelines.
  • Evaluate warehouse environments and document fit/gap analyses and proposed process changes.
  • Support testing cycles by preparing test plans and tracking issues to resolution.
  • Document how system functionality aligns with operational processes and customer outcomes.
  • Monitor system performance and provide recommendations for improvements.

Benefits

  • Hybrid work schedule with 4 days in-office and 1 day remote.
  • Competitive salary and comprehensive benefits package.
  • Full health insurance (medical, dental, and vision).
  • 401(k), life insurance, and tuition assistance available.
  • Paid time off for rest and recharge.
  • Open-door work environment that values feedback and collaboration.
  • Opportunities for career advancement within a growing company.
Full Job Description
Description

This position is not eligible for visa sponsorship or support for work authorization.

Candidates must complete an application at:
https://jobs.jobvite.com/cjlogisticsamerica/jobs

Are you a logistics professional who excels at making complex systems work seamlessly with business goals? We're looking for a WMS Business Analyst to join our team. In this role, you will be the primary Subject Matter Expert (SME) for Warehouse Management System (WMS) projects, ensuring our solutions align with operational goals and customer needs.

Location: Des Plaines, IL or Bethlehem, PA Full-Time Salary Range $75,000 to $95,000 per year

What You'll Do:

As a WMS Business Analyst, you'll be responsible for the successful delivery of WMS implementations. You'll lead project teams, serve as a change agent, and ensure our systems and processes are optimized for success.

  • Develop and maintain comprehensive project documentation, including business requirements, functional specifications, process flows, test scripts, training guides, and user manuals.
  • Lead requirements-gathering sessions with stakeholders to capture operational needs, translate them into system requirements, and document them for the project team.
  • Collaborate with Project Managers, Operations, and IT teams to ensure documentation accurately reflects scope, timelines, and risks.
  • Evaluate current and/or intended warehouse environments and document fit/gap analyses, risks, and proposed process changes.
  • Support testing cycles by preparing test plans, documenting results, and tracking defects or issues to resolution.
  • Provide detailed process documentation and training materials to support end-user adoption and knowledge transfer.
  • Act as a WMS SME by documenting and explaining how system functionality aligns to operational processes and customer outcomes.
  • Monitor system and operational performance, record findings, and contribute to documented recommendations for improvement.
  • Facilitate change management activities by documenting as-is and to-be processes and helping stakeholders understand impacts.
  • Communicate project updates and outcomes with internal and external stakeholders through well-structured documentation and presentations.
  • Additional job duties as assigned.


What You Bring to the Table:

  • A Bachelor's degree or equivalent related work experience is required.
  • 2+ years of experience leading WMS implementations or in a similar role preferred.
  • Strong analytical skills with experience in identifying potential issues and developing contingency plans.
  • The ability to manage your own priorities while being a strong team player.
  • A willingness to travel up to 20-25% annually, based on project needs.
  • Experience delivering on-the-job coaching is preferred.


What's In It for You:

  • Hybrid work schedule with 4 days in-office in Des Plaines, IL and one day remote
  • Schedule: Monday - Friday, 8:00AM - 5:00PM
  • Salary: Your base pay is one part of your total compensation package. We anticipate this role to pay a base salary between $75,000 to $95,000 per year, but actual base pay will depend on the successful candidate's skills, qualifications, and experience.
  • Competitive salary and a comprehensive benefits package.
  • Full health insurance (medical, dental, and vision).
  • 401(k), life insurance, and tuition assistance.
  • Paid time off to rest and recharge.
  • An open-door work environment that values feedback and collaboration.
  • Opportunities for career advancement within a growing company.


Ready to apply your expertise and lead successful WMS projects? We want to hear from you.

Apply today!

Candidates must complete an application at:
https://jobs.jobvite.com/cjlogisticsamerica/jobs

At this time, CJ Logistics Americas is unable to offer visa sponsorship or support for work authorization.

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