3+ years of experience in business analysis or related field.
Strong understanding of business processes and improvement methodologies.
Excellent communication skills for stakeholder engagement and requirement gathering.
Proficiency in documentation tools and methodologies.
Ability to analyze data and support decision-making.
Responsibilities
Coordinate analysis of business operations and processes for improvement opportunities.
Develop and maintain process documentation including workflows and procedures.
Gather requirements from stakeholders to capture operational issues and desired outcomes.
Document and manage business requirements for clarity and alignment with goals.
Communicate with stakeholders to support understanding of priorities and timelines.
Analyze information to support informed decision-making and operational improvements.
Support identification of process improvements that enhance efficiency and documentation.
Benefits
Flexible work hours to promote work-life balance.
Access to professional development and training opportunities.
Collaborative work environment with cross-functional teams.
Health and wellness programs to support employee well-being.
Full Job Description
ROLES AND RESPONSIBILITIES
Coordinate analysis of business operations and processes to understand current practices and identify improvement opportunities.
Coordinate the development and maintenance of process documentation, including workflows, procedures, reference materials, and supporting documentation.
Coordinate requirements-gathering activities with stakeholders to capture business needs, operational issues, reporting needs, and desired outcomes.
Document and manage business requirements to ensure clarity, completeness, traceability, and alignment with client goals.
Coordinate communication with stakeholders to support understanding of requirements, priorities, timelines, risks, issues, and solution options.
Analyze information and data to support informed decision-making, client planning, reporting, and operational improvements.
Support identification of process improvements and solution options that address business needs, improve efficiency, strengthen documentation, and support alignment with IT capabilities.
Develop and maintain documentation and reports related to business analysis activities, findings, requirements, risks, issues, action items, and recommendations.
Coordinate support for project and implementation activities, including validation of requirements, review of deliverables, tracking of action items, and confirmation of outcomes.
Monitor and report on assigned activities and deliverables to ensure alignment with timelines, expectations, stakeholder needs, and client priorities.
