The Assurance Digital Technical Business Analyst will collaborate with the Technology Delivery Director, the Business Analyst team, subject matter experts, and appropriate stakeholders to support Assurance Digital’s product vision. They will be responsibility for reviewing scope, refining business requirements, and supporting the delivery team throughout the scheduled releases. They will serve as a key point of contact for both business and technology teams.

The percentage of time allocation for management, business analysis, testing and support varies by person and depends upon specific project assignments and individual experience. This variation in primary responsibilities will be reflected in each individual’s performance goals.

ESSENTIAL DUTIES:

Agile Business Analysis – includes the following:

• Research, document, and socialize functional requirements for enhancements to tools/processes.
• Lead requirements elicitation sessions; Review and address requirement issues before beginning delivery process.
• Document user stories and acceptance criteria.
• Develop supporting documentation when applicable including state flow diagrams, data mapping, etc.
• Establish and manage relationships with business and technology subject matter experts.
• Support the change control process for changes in scope and requirements.
• Monitor and evaluate product progress at each stage of the Agile delivery process.

Quality Assurance (QA) and User Acceptance Testing (UAT) – includes the following:

• Participate in test case design to ensure quality QA/UAT results and validate user stories after QA/UAT completion.
• Work with scrum teams to resolve issues found in the development, QA, and UAT delivery cycles Provide support to the audit methodology group regarding QA/UAT inquiries.

Product Owner Support – includes the following:

• Support product vision including upgrades, enhancements, and project alignment/sequencing.
• Act as primary liaison between business and technology teams to provide transparency to process.
• Assist with vendor relationship management for enhancements, support tickets, open projects/SOW.
• Review release backlog to ensure priorities are accurate and up to date.
• Participate in Scrum meetings.

Leadership Activities and other duties – includes the following:

• Build and leverage internal and external networks.
• Contribute to the development and improvement of team processes.
• Keeps abreast of latest developments as they affect accounting and auditing standards and the Firm’s policies.
• Ensure professional development through ongoing education.

End User Support – includes the following:

• Support BA team with critical issues and follow up with engagement teams and other escalations as necessary.

QUALIFICATIONS:

EDUCATION/CERTIFICATIONS

• Bachelor’s degree in related field or equivalent experience. 

TECHNICAL/SOFT SKILLS

• Strong oral and written communication skills with culturally diverse, cross functional audiences across all levels of the organization.
• Great attention to detail and quality.
• Genuine interest and strong aptitude for use of technology.
• Strong technical expertise in MS Office suite, including Word, Excel, PowerPoint, and Visio.
• Ability to leverage resources across multiple products/projects.
• Strong knowledge of the Scale Agile SAFe Framework.
• Strong organizational and multi-tasking ability.

EXPERIENCE

• Minimum of 5+ years relevant work experience in Audit or Business Analysis
• Experience working with 3rd party vendors and building relationships. 
• Proven experience in operational business process improvement. 

LEADERSHIP SKILLS

• Skilled at building relationships and dialogues with individual contributors, peer management staff, and senior leadership across functional disciplines.
• Lead by example with a positive, upbeat, can-do attitude. Drive positive change in how cross functional teams work together.
• Exhibit the qualities of Respect, Integrity, Innovation, Teamwork, Excellence, Stewardship.
• Strong ability to be decisive, to make solid, reasonable, and defendable decisions based on data and experiences.
• Strong interpersonal skills plus a proactive approach to finding solutions to issues and managing priorities.
• Self-motivated to follow up on job assignments.

PREFERRED QUALIFICATIONS

• Prior business analysis or audit experience with a mid-to-large public accounting or audit services firm.
• Understanding of the Software Development Life Cycle.
• Understanding of both Waterfall and Agile Methodologies.
• Experience with Azure DevOps or Jira.        

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.