Business Analyst & Project Manager

Dynamic Planning and Response LLC

$70K — $105K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in a software delivery environment; sales operation experience is a plus.
  • Bachelor's degree in Computer Science, Information Technology, Business, or Criminology required.
  • Exceptional verbal and written communication skills for effective stakeholder engagement.
  • Capacity for travel up to 50% to multiple regions including Australia and the UK.
  • Experience with Salesforce, JIRA, Confluence, MS Project, and MS Excel required.
  • Self-motivated, empathetic, and approachable attitude.

Responsibilities

  • Review business requirements and secure stakeholder sign-off.
  • Drive the design and conceptualization of new business solution options.
  • Identify potential risks to project timelines and deliverables proactively.
  • Manage project tasks, maintaining artifacts and progress updates.
  • Conduct project status meetings and distribute reports to stakeholders.
  • Serve as the subject matter expert for Syscon product line.
  • Facilitate knowledge management and documentation within the organization.

Benefits

  • Full-time, contract, or permanent employment opportunities available.
  • Dynamic working environment focused on professional services.
  • Active support of high-performance culture and business strategy.
  • Opportunities to influence and mentor within the organization.
  • Travel opportunities to diverse international locations.
Full Job Description
In collaboration with Syscon Justice System, Dynamic Planning & Response is seeking a Business Analyst & Project Manager.

The Role

Syscon Justice System is seeking a Business Analyst & Project Manager to strengthen its Professional Services department.

As a core member of the Professional Services group, this role will be entrusted to successfully deliver on, execute and complete key deliverables, such as requirements gathering, solutions design, documentation, quality assurance, and knowledge management.

In addition to the timely and quality of software delivery for our clients, this role will also be responsible for providing process guidance and knowledge mentorship to all members in the organization. Additional responsibilities may be requested as the role evolves.

What will be your impact:

Requirements & Design:
  • Reviews business requirements in partnership and collaboration with the business and obtains sign-off
  • Validates feasibility studies and estimates
  • Validates business case(s) outlining cost impacts and value drivers of proposed solutions
  • Drives the design and conceptualization of new business solution options and manages identified impacts and risks
  • Works closely with the QA and Dev teams to ensure successful project deliverables
  • Works with QA team to ensure requirements to test plan traceability are fulfilled.
  • Serves as the subject matter expert for the Syscon product line
  • Design, evolve, and contribute to Syscon's knowledge capital


Project Operations:
  • Proactively identify and alert management and/or customers on potential risk to the timeline and/or project deliverables.
  • Manages progress of tasks and deliverables throughout the project. This includes maintaining project plan and project artifacts
  • Conducts project status meetings, distribute status reports to project sponsors / stakeholders, manage expectations, and serve as main communication source for the project


Leadership:
  • Actively supports the business strategy, plans and values, contributing to the achievement of a high-performance culture
  • Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment.


What we are looking for:
  • 5 years' experience working within a software delivery environment, where processes evolve; sales operation experience is an asset
  • Exceptional verbal and written communication skills, allowing the successful candidate to coach and influence stakeholders at varying levels in an organization
  • Degree in Computer Science, Information Technology, Business or Criminology is required
  • Self-motivated, passionate, empathetic, approachable
  • Must be able to travel up to 50% of the time to Australia, North America, and the United Kingdom
  • Comfortable presenting to groups of 20+ individuals
  • Experience working with Salesforce, JIRA, Confluence, MS Project, and MS Excel

What will help you stand out:
  • Experience working within the corrections industry is considered an asset

Job Types: Full-time, Contract, Permanent

Salary: $70,000.00-$105,000.00 per year

Experience:
  • Software: 3 years (preferred)

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