Syntricate Technologies

Business Analyst/ Product Analyst

Syntricate Technologies • $70K — $95K *
Columbus, OH 43230In-Person
Finance & Insurance
5 - 7 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • 6+ years of experience in product analysis or related fields.
  • Strong understanding of underwriting, portfolio management, closing, booking, and servicing.
  • Proven ability to collaborate with multiple stakeholders including product managers, SMEs, and technology teams.
  • Skilled in documenting process flows, visuals/wireframes, and acceptance criteria.
  • Experience in facilitating workshops and gathering requirements effectively.
  • Knowledge of legal, risk, and compliance processes in product development.

Responsibilities

  • Support Product Manager in documenting features aligned with business requirements and objectives.
  • Collaborate with teams to identify business needs through assessments and feedback.
  • Assist in understanding customer challenges and opportunities for process improvement.
  • Create low-fidelity visuals and process maps to illustrate business systems integration.
  • Facilitate Discovery and Design Workshops to ensure comprehensive requirements documentation.
  • Ensure tech design meets acceptance criteria and plan for cross-team dependencies.
  • Act as the main point of contact for Product Owners regarding feature requirements and alignment.
  • Aid in issue resolution and support throughout UAT testing and change management activities.

Benefits

  • Opportunity to work on strategic initiatives in credit modernization.
  • Collaborative environment with diverse teams including UX and technology.
  • Engagement with senior leadership and stakeholders for visibility and impact.
  • Involvement in facilitating workshops that shape product development.
  • Potential for career advancement in a growing field.
Full Job Description
Required Skills: 6+ Year experience
  • The Product Analyst assists in defining the vision of a strategic initiative.
  • Works under the guidance of the Credit Modernization Product Director and Design Director to define Features for a given initiative.
  • Collaborates with the Product Manager(s), SMEs, business segment sponsors, technology partners and UX leads to define the colleague/customer experience.
  • Solicits requirements, facilitates workshops, and documents process flows, visuals/wireframes and acceptance criteria.
  • Engages Legal, Risk and Compliance to obtain approval on all features.
  • Participates in architecture and UX wire reviews to ensure features are properly defined and approved for execution.
  • Must Haves: underwriting, portfolio management, closing, booking, servicing

Primary Responsibilities
  • Supports Product Manager to document Features, as aligned with MMP Epics, to deliver on defined business requirements and OKRs.
  • Partner with Product Manager, Product Owners and SMEs to carry out business process assessments to identify business needs and priorities.
  • Supports Product Manager to understand business challenges and opportunities for improvement, as well as customer/colleague feedback and pain points.
  • Assist Product Manager with process maps and low fidelity visuals/mock-ups to illustrate business processes, systems integrations and the end-to-end colleague or customer experience
  • Support the facilitation of Discovery and Design Workshops, ensuring all requirements are documented in the Feature Brief
  • Partner with Solution Leads to ensure the Tech Design delivers all elements of the Acceptance Criteria, and all impacted teams/cross-team dependencies are identified and properly planned out
  • Partner with the SMEs to present the final Feature Brief, gain alignment across all impacted program partners, gather approvals and ensure all artifacts supporting the Feature definition and scope are collected and stored in the feature repository.
  • Primary point of contact for Product Owners to gain clarification of Feature requirements to ensure full alignment to acceptance criteria and desired outcomes.
  • Support Product Owners with the escalation of issues, blockers and/or obstacles impeding efforts to deliver features.
  • Support Product Team, SMEs, and Technology partners throughout UAT Testing, Business Readiness and Change Management activities
  • Support Product Manager in post-production discussions and assist with closing functional gaps and required remediation.
  • Support Product Manager in measurement of performance against expectations; revisit analysis and strategy to modify approach when a variance is recognized

About Syntricate Technologies

Syntricate Technologies Careers

Joining Syntricate Technologies presents an unparalleled opportunity to advance a career in technology with a company at the forefront of digital innovation. Syntricate Technologies is renowned for its commitment to leadership, diversity, and leveraging technology to solve complex problems. This is where professionals come to not just seek job opportunities but to forge lasting careers in an environment that values growth and leadership.

Explore Career Opportunities

Syntricate Technologies is actively hiring and offers a variety of positions that cater to different skills and career aspirations. From entry-level roles to leadership positions, the potential for professional advancement is nearly limitless. Syntricate Technologies is not just a company; it's a place where talented individuals can thrive.

Innovation and Professional Growth

At Syntricate Technologies, innovation isn't just another buzzword—it's the cornerstone of the company culture. Employees are encouraged to push the boundaries of what is possible, bringing groundbreaking solutions to the table. With a team of dedicated professionals, Syntricate Technologies fosters a culture of continuous improvement and professional growth.

Diversity and Inclusion

Syntricate Technologies believes that diversity fuels innovation. With a commitment to creating a diverse and inclusive workplace, the company actively seeks to hire individuals from various backgrounds and experiences. Diversity training is integral, ensuring that all team members feel valued and understood.

Internship Programs and Employment Benefits

For those starting their careers, Syntricate Technologies offers robust internship programs that provide real-world experience and networking opportunities. Interns at Syntricate Technologies gain invaluable industry insights and professional skills that are crucial for future employment. Full-time employees enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits at Syntricate Technologies are designed to ensure employees are healthy, happy, and secure.

Applying for a Position

To apply for a position at Syntricate Technologies, candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture. Syntricate Technologies values curiosity, creativity, and a passion for technology.

Stay Connected with Syntricate Technologies Careers

Interested candidates are encouraged to explore the various job opportunities on the Syntricate Technologies careers page. Stay updated with the latest company news, employment trends, and career tips by subscribing to the Syntricate Technologies careers newsletter.

Join Syntricate Technologies

Discover the career possibilities that await at Syntricate Technologies. Search open positions that match your skills and interests. Syntricate Technologies is looking for passionate, driven, and innovative team players ready to contribute to a leading technology company.

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Learn more about Syntricate Technologies
Size
51 employees
Industry
Information Technology
* Ladders Estimates

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