Job DescriptionBusiness Analyst Arlington Heights, IL/RemoteThis is a fantastic opportunity to grow a versatile career in IT.
Salary & Benefits InformationThe salary range for this position is $110,000 - $125,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
This position serves as a liaison between business stakeholders and technical teams, identifying business needs, analyzing processes, and translating requirements into solutions that drive operational efficiency and business value. The BA gathers, documents, and validates requirements, facilitates stakeholder collaboration, and supports the successful implementation of business and technology initiatives.
ESSENTIAL JOB DUTIES AND RESPONSIBLITIESListed examples are illustrative and representative of the tasks required of this position and are not intended to be complete or exclusive. Duties may include the following:
- Business Requirements & Analysis
- Gather, document, and manage business, functional, and non-functional requirements.
- Conduct stakeholder interviews, workshops, and process reviews to identify business needs and opportunities.
- Analyze existing business processes and workflows to recommend improvements.
- Create business requirement documents (BRDs), functional specifications, user stories, process maps, and use cases.
- Ensure requirements are clearly defined, traceable, and aligned with business objectives.
- Solution Development & Implementation
- Support solution design by validating requirements and recommending process improvements.
- Participate in system testing, user acceptance testing (UAT), and defect resolution activities.
- Assist with change management, training, and deployment activities.
- Monitor implemented solutions to ensure expected business outcomes are achieved.
- Data Analysis & Reporting
- Analyze business data to identify trends, risks, and improvement opportunities.
- Develop documents, reports, dashboards, and business insights to support decision-making.
- Establish and track key performance indicators (KPIs) and success metrics.
- Process Improvement
- Evaluate business processes and identify opportunities for automation and optimization.
- Support continuous improvement initiatives using methodologies such as Lean, Six Sigma, or Agile practices.
- Recommend best practices to improve efficiency, effectiveness, and customer satisfaction.
- Perform other duties as required.
ESSENTIAL RQUIREMENTS AND QUALIFICATIONS- Bachelor's degree in Business Administration, Information Systems, Finance, Computer Science, or related field.
- 3+ years of experience as a Business Analyst or similar role.
- Strong analytical and problem-solving skills.
- Experience gathering and documenting business requirements.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite, particularly Excel, Word, PowerPoint, and Visio.
- Experience working with project management and collaboration tools.
- Ability to manage multiple priorities and work effectively with cross-functional teams.
PREFERRED REQUIREMENTS AND QUALIFICATIONS- Experience with Agile, Scrum, or Waterfall project methodologies.
- Knowledge of business process modeling techniques (BPMN, process mapping).
- Experience with data analysis and reporting tools such as Power BI, Tableau, SQL, or similar platforms.
- Business Process Analysis
- Requirements Elicitation and Management
- Communication and Facilitation
- Process Improvement
- Project Support
- Change Management
About the TeamThe Building & Construction team provides assurance, testing, inspection, and certification services and building science solutions to deliver Total Quality Assurance to the built environment. The team offers the architectural, engineering and construction (A/E/C) industry with a full suite of capabilities both in the lab and on site.
