Job Description** Applications will be received until
June 11, 2026. If the position is not filled by then, we may consider applications submitted after the deadline. Interested applicants must apply online by visiting the Denver Public Schools job board at careers.dpsk12.org. **
About this job:Overview & Purpose: Responsible for performing technical analysis and process optimization to solve business problems using advanced methods. This role contributes to operational goals by influencing district decision-making and ensuring that systems are not only maintained but continuously improved for efficiency.
Primary Objective: To analyze business units to define their process and system needs, and to recommend solutions that deliver value via the full project lifecycle. This role focuses on Business Process Re-engineering (BPR), identifying and addressing the impacts of change on people, processes, and technology to ensure the district operates at maximum efficacy.
What You'll Do:Process Improvement & Analysis - Workflow Optimization: Identify and eliminate "waste" (redundant steps or bottlenecks) within existing IT and business workflows.
- Critical Analysis: Research and apply analytical methods to solve complex problems and enhance the efficacy of district programs and processes.
- Gap Analysis: Facilitate "As-Is" vs. "To-Be" sessions to define the delta between current capabilities and desired future states.
- Root Cause Analysis (RCA): Investigate and resolve business or technical issues by identifying underlying causes rather than just addressing symptoms.
- Performance Metrics: Create metrics, examine data, and interpret findings to extract insights that reveal areas for operational improvement.
Technical Systems & Data Integrity - Data Stewardship: Improve data storage practices to optimize the extraction, analysis, and delivery of content.
- Data Maintenance: Handle data collection, document queries, and audit/clean data to ensure high integrity.
- Infrastructure Validation: Setup and validate that infrastructure complies with established processes and guidelines.
- System Administration: Support recurring efforts such as school year rollouts, SIS upgrades, and platform updates.
Stakeholder Engagement & Delivery - Discovery & Intake: Serve as the initial point of contact for intake requests and conduct comprehensive business discovery.
- Requirements Translation: Document and translate business needs into features, stories, and tasks for cross-functional teams.
- Agile Collaboration: Participate in agile-based solution implementations as part of cross-functional teams.
- Communication: Maintain proactive communication with key internal and external stakeholders through dashboards and visualizations.
- Mentorship: Work closely with functional experts and provide mentorship to catalyze collaboration across teams.
Knowledge, Skills & Abilities (KSAs) - IT Foundations: Basic knowledge of web applications, SaaS platforms, and a baseline understanding of software features/functionality.
- Documentation Tools: Proficiency in JIRA, Confluence, or similar tools for user stories and task tracking.
- Process Mapping: Required: Skill in using mapping tools (e.g., Lucidchart, Visio) to visualize complex value streams and workflows.
- Analytical Thinking: Skill in analytical thinking to assess IT processes and propose technical or structural improvements.
- Methodologies: Required: Experience with Agile methodologies. Preferred: Foundational knowledge of Lean or Six Sigma principles.
- Soft Skills: Strong verbal and written communication; willingness to learn and grow in the role.
- Technical Proficiency: Preferred: Skill in Google Workspace, Gherkin requirements writing, and data analysis tools such as SQL, Excel, or Power BI.
What You'll Need: - Bachelor's or relevant work experience
- Area of expertise Computer Science, Information Systems, Business Administration, or related field
- Two (2) years of experience in a business analyst, systems analyst, or IT support role.
- Experience specifically within a Process Improvement or Operations Management capacity.
- Lead for racial and educational excellence and work to dismantle systems of oppression and inequity in our community, along with believing in and supporting all students so they feel seen and heard with access to high quality education.
- Live and work with a permanent home address in Colorado while working with us.
- Have the ability with or without accommodations to meet the physical demands of the position.
$81,118 - $97,340 annually. Click here for more information on compensation for these roles.
In addition to competitive compensation, DPS has other Total Reward offerings such as; time off, health and wellness benefits, and PERA Retirement.
