First Citizens Bank

Business Analyst III - Performance & Analytics

First Citizens Bank$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree plus 3 years in System Support or Analytics OR High School Diploma/GED with 7 years in the same field
  • Experience in data analytics, system support, banking, and compensation analytics
  • Proficient in SQL, Alteryx, advanced Excel, and PowerPoint
  • Knowledge of data visualization tools like Tableau, Cognos, and Power BI
  • Understanding of risk management policies in the financial industry
  • Strong oral and written communication skills, adaptable to different audiences
  • Attention to detail and collaborative mindset.

Responsibilities

  • Source, compile, and interpret data for advanced analysis.
  • Provide operational support by responding to inquiries and improving standard practices.
  • Identify overall business needs and suggest strategies to achieve goals.
  • Produce comprehensive reports based on data analysis and industry trends.
  • Communicate analysis output effectively to stakeholders.

Benefits

  • Comprehensive benefits program tailored to associate needs
  • Resources for professional development
  • Remote work options within specified states
  • Potential for higher role classification based on experience
  • Guidance and support for career growth.
Full Job Description
Overview

This is a remote role that may only be hired in Arizona, Idaho, North Carolina, South Carolina, Missouri, Tennessee, or Texas.

The Business Analyst III - Performance & Analytics role performs advanced data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses current practices, collects information and industry trends, and creates specifications to support business operations. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements.

Responsibilities

  • Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
  • Operational Support - Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
  • Identifying Objectives - Determines overall business needs through analysis and reporting. Suggests strategies to achieve company and department goals. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group.
  • Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.

Qualifications

Bachelor's Degree and 4 years of experience in Analytics or Reporting

OR

High School Diploma or GED and 8 years of experience in Analytics or Reporting

Preferred Qualifications:
  • Bachelors Degree
  • Experience in data analytics,system support, banking, and compensation analytics
  • Experience working with Varicent, SQL, Alteryx, advanced Excel, PowerPoint
  • Knowledge of Tableau, Cognos, Power BI, Jira
  • Knowledge of risk management polices and procedures for a LFI
  • Strong communication skills both oral and written; can communicate to all levels
  • Attention to detail, quick learner, flexible, collaborator, comfortable with ambiguity, strong presentation skills


Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About First Citizens Bank

First Citizens Bank is a regional bank that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services, as well as online and mobile banking. First Citizens Bank operates more than 500 branches in 19 states and the District of Columbia. The bank was founded in 1898 and is headquartered in Raleigh, North Carolina.
Learn more about First Citizens Bank
Size
6,000 employees
Industry
Founded
1898

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