The Position

Serves as a liaison between the business community and the IT organization in order to provide business process and technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as an understanding of the IT organizations systems and capabilities. Provides business process and technical solutions to a wide range of difficult problems.

Relationships

This position reports to a manager in Project Execution. Works under only general direction. Independently determines and provides business need analysis and process analysis towards providing IT solutions. This position interacts with have frequent interaction internally, cross-organizationally and with external contacts.

Essential Functions

• Analyses And Fulfils Business Needs:
  • Applies requirements elicitation, analytical and communication skills to analyse information needs and functional requirements to deliver the following artifacts as needed - User/Functional requirements including use cases, business process models and design requirements
  • Collaborates with business leaders to identify and prioritize projects to ensure the delivery of on time and quality solutions
  • Elicits requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, scenarios, tasks and workflow analysis
  • Excellent verbal and written communication skills required to clearly communicate with internal stakeholders at all levels as well as external stakeholders to ensure alignment on project requirements, schedules, feasibility and resources
  • Is familiar with the business partners products, services, finances and strategies as well as influencing business forces such as customers, suppliers, competitors, regulators and stockholders
  • Leverages in-depth knowledge of business functions, business processes and key objectives to develop solutions aligned with business needs
  • Proactively communicates with stakeholders to gain an understanding of their concerns and ensures they are satisfied and that their business needs are met and challenges them on their assumptions on process and solutions to meet the business goals
  • Utilizes knowledge of the business and industry to make recommendations to future strategies and participates in the decision-making processes
• Builds Relationships And Influences Key Stakeholders:
  • Builds trusting, collaborative relationships and partnerships with internal and external stakeholders, which help accomplish key business objectives
  • Clearly communicates to business leaders and stakeholders with fact-based rationale, understanding of business objectives and based on company processes and principles to present ideas and guidance
  • Delivers messages and presentations in a clear, confident manner
  • Provides counsel to business leaders and stakeholders regarding IT policies, solutions and initiatives
• Leverages Technology Principles, Knowledge And Practices:
  • Analyses and determines whether new technology will add value to current business processes
  • Demonstrates an advanced understanding of all relevant IT areas and their applications
  • Utilizes advanced IT knowledge to diagnose and provide solutions to issues with applications and infrastructure
  • Utilizes advanced IT knowledge to uncover unmet needs of stakeholders within Novo Nordisk and communicates them to the technical staff and ensures all needs are met
• Manages It Projects:
  • Leads in the development and delivery of key project goals, plans, timelines and deliverables using the Novo Nordisk IT project management methodology
  • Recommends the appropriate allocation of resources needed to complete projects
  • Utilizes knowledge of system development lifecycle to assist with the completion and handover of projects
• Manages It Vendors:
  • Acts as a liaison between the business or function and vendor to provide updates and ensure alignment
  • Assesses vendor performance (i.e., against KPIs and SLAs) and identifies areas that can be improved in the future
  • Ensures that vendors are adhering to project or service level agreement timelines and cost estimates
  • Monitors vendor activities to ensure compliance with contract expectations
• Understands And Applies Risk Management Practices:
  • Ensures processes, projects and systems meet the requirements of established risk management practices
  • Integrates current risk management procedures into processes, projects and systems
  • Utilizes knowledge and understanding of risk management processes to support the system lifecycle

Physical Requirements

0-10% overnight travel required.

Qualifications

• A Bachelors degree in Computer Science, Information Systems, Business Administration or other related field required. Relevant experience may be substituted when appropriate
• A minimum of 6 years of relevant experience in IT business or systems analysis or other related experience required
• Ability to communicate at all levels of the organization. Ability to provide solutions to difficult technical issues
• Advanced degree or additional certifications preferred
• Demonstrated ability to assist in leading a project in the development and implementation of processes and programs
• Demonstrates leadership capabilities
• Demonstrates strong project work and project planning experience and previous experience in a full development life cycle
• Demonstrates superior written and oral communication skills
• Experience in applying risk management practices required
• Expert at Workshop design and facilitation
• GXP experience preferred
• Proficient at developing business process design (Process flows, I/O diagrams, etc.)

The base compensation range for this position is $99,600 to $184,200. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy and parental leave policy.