Overview

This is a remote role that may only be hired in Arizona, Idaho, North Carolina, South Carolina, Missouri, Tennessee, or Texas.

The Business Analyst II/III* performs complex data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses a wide scope of business practices, information, and industry trends. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data, and creates specifications to support business initiatives. May oversee the work of less experienced analysts or assist in special projects as needed.

*This role may be hired as a Business Analyst II/III depending on experience level of the candidate.

Responsibilities & Qualifications

Duties & Responsibilities:

• Data Analysis - Sources, compiles, and interprets data. Performs advanced data analysis, effectively communicating and directing analysis output.
• Operational Support - Provides support for business operations by responding to inquiries, identifying issues, and working to improve team practices. Assists in streamlining daily workflow for overall unit, resolving escalated matters where possible. Implements recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
• Identifying Objectives - Determines business needs through complex analysis and reporting. Develops strategies to achieve company and department goals, and communicates these through the use of specifications, project plans, or other forms of documentation.
• Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement. May develop process enhancements based on reporting.

Position Specific Skills:

• Data Analysis
• Jira
• Tableau
• Partnerships and Collaboration

Business Analyst III Qualifications:

Minimum Required Education and Experience: Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Analytics, or Reporting

Business Analyst II Qualifications:

Minimum Required Education and Experience: Bachelor's Degree and 3 years' experience OR High School Diploma or GED/Equivalent and 7 years' experience in or Analytics, or Reporting

Preferred Qualifications:

• Bachelors Degree
• Experience in data analytics,system support, banking, and compensation analytics
• Knowledge of risk management polices and procedures for a LFI
• Experience with project management
• Experience working with Varicent, SQL, Alteryx, advanced Excel, PowerPoint
• Knowledge of Tableau, Cognos, Power BI, Jira
• Strong communication skills both oral and written; can communicate to all levels
• Attention to detail, quick learner, flexible, collaborator, comfortable with ambiguity, strong presentation skills

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.