Business Analyst - Healthcare Voice Agents

Saviance

$80K — $110K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Healthcare Management, Information Systems, or related field.
  • Experience as a Business Analyst in the Healthcare domain.
  • Skills working with Voice Agents and AI projects.
  • Strong track record of coordinating multiple projects and managing competing priorities.
  • Excellent communication and documentation skills.
  • Expertise in writing high-quality user stories and functional specifications.
  • Ability to translate business needs into technical requirements.

Responsibilities

  • Apply deep knowledge of healthcare processes, compliance, and IT systems to projects.
  • Write clear, detailed, and actionable user stories that drive successful delivery.
  • Manage and prioritize requirements across multiple healthcare projects simultaneously.
  • Act as a bridge between business stakeholders and technical teams, ensuring clarity and alignment.
  • Convert business and functional requirements into technical specifications for development teams.
  • Partner with product managers, developers, QA, and healthcare SMEs to ensure solutions meet business needs.
  • Identify gaps, propose enhancements, and support process optimization in healthcare workflows.

Benefits

  • Remote flexibility available for employees in the USA and India.
  • Collaborative work environment with cross-functional teams.
  • Opportunity to contribute to meaningful healthcare IT solutions.
Full Job Description
Job Description: Business Analyst - Healthcare Voice Agents
Position: Business Analyst (Healthcare Domain)
Location: usa and India (Remote flexibility available)
Employment Type: Full-time

Key Responsibilities
  • Healthcare Domain Expertise: pply deep knowledge of healthcare processes, compliance, and IT systems to projects.
  • User Story Development: Write clear, detailed, and actionable user stories that drive successful delivery.
  • Multi-Project Coordination: Manage and prioritize requirements across multiple healthcare projects simultaneously.
  • Stakeholder Communication: ct as a bridge between business stakeholders and technical teams, ensuring clarity and alignment.
  • Functional to Technical Translation: Convert business and functional requirements into technical specifications for development teams.
  • Collaboration: Partner with product managers, developers, QA, and healthcare SMEs to ensure solutions meet business needs.
  • Continuous Improvement: Identify gaps, propose enhancements, and support process optimization in healthcare workflows.

Qualifications
  • Bachelor's degree in Business Administration, Healthcare Management, Information Systems, or related field.
  • Ideally experience as a Business Analyst in the Healthcare domain.
  • Skills working with Voice Agents and AI projects
  • Strong track record of coordinating multiple projects and managing competing priorities.
  • Excellent communication and documentation skills.
  • Demonstrated expertise in writing high-quality user stories and functional specifications.
  • bility to translate business needs into technical requirements.
  • Familiarity with Agile/Scrum methodologies.

 Preferred Skills
  • Experience with healthcare IT systems (EHR/EMR, claims processing, HL7, HIPAA compliance).
  • Strong analytical and problem-solving skills.
  • bility to work independently in a remote environment within India.
  • Collaborative mindset with cross-functional teams.

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