McKesson

Business Analyst, Digital Workplace

McKesson • $81K — $108K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years as a Business Analyst or related role
  • Experience in documenting business requirements for tech improvements
  • Skilled in creating process maps and user stories
  • Proficient in Microsoft Excel for data analysis
  • Experience collaborating with business and technology stakeholders
  • Support UAT and testing coordination
  • Strong written and verbal communication skills

Responsibilities

  • Gather and document business requirements for workplace technology
  • Facilitate discovery sessions and process-mapping workshops
  • Create process maps to identify gaps and improvement opportunities
  • Translate needs into technical specifications and documentation
  • Analyze data using Excel and Power BI to support decisions
  • Support user acceptance testing by defining and validating test scenarios
  • Develop user documentation and training materials

Benefits

  • Comprehensive health benefits including medical and dental
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Opportunities for professional growth and development
  • Employee assistance programs and wellness resources
Full Job Description
About the Role

McKesson is seeking a Business Analyst, Digital Workplace to help improve how teams use technology, data, and business processes to deliver effective solutions. In this role, you will partner with business stakeholders, technology teams, and project partners to gather and document requirements, map current and future-state workplace technology processes, analyze data, and support solution delivery from discovery through implementation. This role is ideal for someone who enjoys translating business needs into clear, actionable requirements, using tools such as Excel and Power BI to uncover insights, and helping stakeholders adopt practical, scalable technology solutions. The role supports McKesson's focus on collaboration, systems thinking, data-driven decision-making, and business impact.

What You'll Do

  • Gather, analyze, and document business, functional, and non-functional requirements for workplace technology initiatives.
  • Facilitate discovery sessions, process-mapping workshops, and stakeholder discussions to clarify needs and define outcomes.
  • Create current-state and future-state process maps to identify gaps, risks, dependencies, and improvement opportunities.
  • Translate business needs into clear technical specifications, user stories, acceptance criteria, and documentation.
  • Analyze business and operational data using Excel, Power BI, and related tools to support recommendations and decisions.
  • Support user acceptance testing by defining test scenarios, validating functionality, documenting results, and tracking issues.
  • Partner with business, IT, and cross-functional teams to support implementation, adoption, communication, and change readiness.
  • Develop and maintain user documentation, process guides, training materials, and reporting artifacts.

Basic Requirements

  • 4+ years of relevant professional experience as a Business Systems Analyst, Business Analyst, IT Business Analyst, Business Process Analyst, or similar role.
  • Experience gathering, analyzing, and documenting business requirements for technology or process improvement initiatives.
  • Experience creating process maps, workflows, user stories, acceptance criteria, or functional specifications.
  • Experience using Microsoft Excel for data analysis, reporting, or decision support.
  • Experience working with stakeholders across business and technology teams to clarify needs, resolve issues, and support delivery.
  • Experience supporting UAT, testing coordination, issue tracking, or solution validation.
  • Clear written and verbal communication skills, including the ability to document findings and present recommendations.

Preferred Skills/Experience

  • Experience with Power BI dashboards, reporting, data visualization, or KPI tracking.
  • Experience with workplace technology, productivity tools, collaboration platforms, or enterprise IT services.
  • Familiarity with Agile delivery, backlog refinement, Jira, Azure DevOps, or similar work management tools.
  • Experience with requirements traceability, business process modeling, impact assessment, or change readiness.
  • Ability to use data and stakeholder input to identify process improvements and recommend practical solutions.
  • Experience supporting enterprise, healthcare, regulated, or large-scale technology environments.
  • Strong collaboration, analytical thinking, problem-solving, and continuous improvement mindset


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$81,500 - $108,600

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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