Business Analyst

Baths of America

$70K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years as a Business Analyst, Implementation Consultant, or Operations Analyst
  • Experience with a full ERP implementation, preferably in distribution or wholesale
  • Background in e-commerce or retail operations, Shopify experience is a plus
  • Strong questioning skills; challenges assumptions effectively
  • Must be local to Houston for on-site presence at multiple locations
  • Ability to communicate when ideas require further development, supported by documentation

Responsibilities

  • Define requirements for ERP implementation covering various functions like commissions and inventory
  • Create functional specifications for a spec book builder to integrate with ERP
  • Establish data attribute requirements for PIM implementation supporting ERP and Shopify
  • Document processes for all BOA showroom locations to create an operational playbook
  • Train staff on new systems and processes at go-live and ongoing for new hires
  • Develop a cross-training program to ensure knowledge is not siloed in individuals

Benefits

  • Direct access to ownership and senior leadership for quick decision-making
  • Clear roadmap with tangible projects rather than endless planning
  • Opportunity to establish operational and technological foundations for a growing business
  • Established company with 21 years of momentum, not a startup but rapidly growing
Full Job Description
DESCRIPTION

Business Analyst - Baths of America

Houston, TX | Full-Time | On-Site

What You Will Own
  • Requirements for our ERP implementation - commissions, order entry, multi-location inventory, purchasing, and WMS
  • Functional specification for our spec book builder - what it does, what it outputs, how it integrates with our ERP
  • Data attribute requirements for our PIM implementation feeding both our ERP and Shopify
  • Process documentation across all BOA showroom locations - creating the operating playbook for every future opening
  • Staff training on new systems and processes at go-live and for every new hire thereafter
  • Cross training program - ensuring no critical function at BOA lives in only one person's head


What We Are Looking For
  • 5+ years as a Business Analyst, Implementation Consultant, or Operations Analyst
  • Experience with at least one full ERP implementation - distribution or wholesale experience strongly preferred
  • E-commerce or retail operations background - Shopify experience a plus
  • Someone who asks why before they ask how - and is comfortable challenging assumptions
  • Local to Houston - this role requires regular presence in our showrooms, warehouse, and distribution center
  • Comfortable telling leadership when an idea is not ready to build yet - and backing it up with documentation


What We Offer
  • Direct access to ownership and senior leadership - no bureaucracy, real decisions get made fast
  • A clear roadmap with real projects that ship - not endless planning cycles
  • The opportunity to build the operational and technology foundation of a growing multi-location business
  • 21 years of momentum behind you - this is not a startup, but it is growing fast


To Apply

Send your resume and a brief note - not a cover letter - answering this one question: Tell us about an ERP or system implementation you worked on. What was your specific role and what is one thing you caught before it became an expensive problem?

REQUIREMENTS

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