DESCRIPTIONBusiness Analyst - Baths of AmericaHouston, TX | Full-Time | On-Site
What You Will Own- Requirements for our ERP implementation - commissions, order entry, multi-location inventory, purchasing, and WMS
- Functional specification for our spec book builder - what it does, what it outputs, how it integrates with our ERP
- Data attribute requirements for our PIM implementation feeding both our ERP and Shopify
- Process documentation across all BOA showroom locations - creating the operating playbook for every future opening
- Staff training on new systems and processes at go-live and for every new hire thereafter
- Cross training program - ensuring no critical function at BOA lives in only one person's head
What We Are Looking For- 5+ years as a Business Analyst, Implementation Consultant, or Operations Analyst
- Experience with at least one full ERP implementation - distribution or wholesale experience strongly preferred
- E-commerce or retail operations background - Shopify experience a plus
- Someone who asks why before they ask how - and is comfortable challenging assumptions
- Local to Houston - this role requires regular presence in our showrooms, warehouse, and distribution center
- Comfortable telling leadership when an idea is not ready to build yet - and backing it up with documentation
What We Offer- Direct access to ownership and senior leadership - no bureaucracy, real decisions get made fast
- A clear roadmap with real projects that ship - not endless planning cycles
- The opportunity to build the operational and technology foundation of a growing multi-location business
- 21 years of momentum behind you - this is not a startup, but it is growing fast
To ApplySend your resume and a brief note - not a cover letter - answering this one question: Tell us about an ERP or system implementation you worked on. What was your specific role and what is one thing you caught before it became an expensive problem?
REQUIREMENTS