Amazon

Business Analyst, Advertising, Support Products & Services

Amazon$82K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in tax, finance, or analytical field
  • 5+ years of advanced Excel skills including VBA and data visualization
  • 3+ years in business or financial analysis
  • Bachelor's degree or equivalent
  • Experience in defining business requirements and deriving insights from data
  • SQL proficiency
  • Ability to influence stakeholders and make business recommendations

Responsibilities

  • Collaborate with stakeholders to suggest and implement new performance metrics
  • Develop reports and dashboards to showcase advertiser support metrics
  • Conduct root cause analysis to identify and address advertiser pain points
  • Support the implementation of initiatives, including AI-driven solutions
  • Assist in maintaining operational excellence within the team
  • Document existing processes and workflows

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off and parental leave
  • Mental health support and wellness resources
  • Flexible spending accounts
  • Adoption and surrogacy reimbursement coverage
Full Job Description
Advertising's Support Products & Services team is searching for a curious, detail-oriented Senior Business Analyst (Sr BA) to join a multi-faceted Business Intelligence team that serves a broad variety of product, program and engineering stakeholders.

In this role, you'll play a crucial part in translating advertiser data into actionable insights that drive improvements in the Amazon advertisers' experience. The ideal candidate will combine strategic thinking with technical expertise to transform complex data into business insights that directly impact advertiser success and satisfaction.

Key job responsibilities

The BA is ultimately responsible for ensuring their stakeholder teams can make fast and high quality decisions by providing the right data, in the right format, at the right time and in a sustainable way.

Specific responsibilities include:
• Collaborating with stakeholders to propose and implement new metrics or enhancements
• Developing reports and dashboards to provide insights into advertiser support metrics and performance
• Conducting root cause analysis on advertiser pain points and service issues
• Supporting the rollout of initiatives and technologies, including AI-driven solutions
• Assisting with maintenance and operational excellence
• Documenting current processes and workflows

BASIC QUALIFICATIONS

- 3+ years of tax, finance or a related analytical field experience

- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

- 3+ years of business or financial analysis experience

- Bachelor's degree or equivalent

- Experience defining requirements and using data and metrics to draw business insights

- Experience with Excel

- Experience with SQL

- Experience making business recommendations and influencing stakeholders

PREFERRED QUALIFICATIONS

- Experience in customer segmentation, customer behavior analysis, conjoint/trade-off modeling

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, SEATTLE - 82,700.00 - 130,100.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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