*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE

ADDITIONAL PROCUREMENT INFORMATION (API)

Title & Level

Business Analyst 3

Work Group Location

Portland, OR

Specialty

Project and Operational Support

Offsite Work Eligibility*

Routine Telework Eligible

Organization

TERO

Number of Days Onsite

2 days per Week

Hours

Full-Time, up to 40 hours

Additional Information

In the office days should be flexible to accommodate on-site workshops and to attend/facilitate key meetings.

Overtime

10% anticipated

On-Call

No

Travel

Up to 5% local travel to/from meetings is anticipated (between Portland and Vancouver offices)

FN Status

NOT open to Foreign Nationals

* Current telework, remote work and onsite support is based on BPA's business needs and is subject to change or termination at any time.

** Assignments with the "Remote" Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.

OVERVIEW

Assignment

The contract Business Analyst 3 assignment will work within Real Property Services (TER) organization on the Operations/Operational Excellence Team (TERO). This assignment will provide Business Analysis support for projects, programs, and core operational activities and the related supporting tools/documentation to help clarify business operations and functions, perform gap analysis, gather requirements, document/map current and future state processes, identify and help evaluate alternative solutions. This assignment will also be engaged in: data cleanse/data migration activities, SharePoint compliance, and support of the TER Governance and Records Management programs, including the Real Property Services (RPS) Manual, and other on-going operational improvement and quality control efforts.

Organization

TER works diligently to ensure that BPA has sustainable and well-defined land assets, clear and safe transmission corridors, and legal rights to build where we need to build and drive where we need to drive. TERO is responsible for providing operational support (finance, quality, appraisals, title, document management, performance metrics/reporting, SharePoint, etc.) to the other Real Property (TER) organizations (TERG and TERR), as well as OpEx support: project management (PM), change management (CM), and business analytics (BA or BSA). TERO facilitates the improvement of TER's policies, processes, procedures, business operations, and ability to manage change, while creating a culture of continuous improvement where people are empowered to identify and eliminate inefficiencies, thereby improving overall performance.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

I. Strategic Analysis and Process Improvement:

Lead and facilitate problem-solving and continuous improvement initiatives, utilize industry methodologies to identify opportunities, conduct root cause analysis, and develop strategic roadmaps that align with organizational goals. This includes performing organizational maturity analysis, assessing gaps, and evaluating business process change impacts to recommend appropriate mitigation and management practices.

Plan and facilitate working sessions to analyze, document, and map current and future state processes, value streams, and business capabilities, ensuring stakeholder consensus on future state requirements and solutions.

Gather and understand stakeholder and end-user requirements through research and interviews, analyze potential solutions and their impacts, and present comprehensive recommendations for management consideration and approval.

II. Requirements Management and Documentation:

Manage the full lifecycle of requirements, including elicitation, definition, validation, and documentation (e.g., process flows, user stories, use cases, activity diagrams). This involves conducting interviews, facilitating joint sessions, obtaining stakeholder sign-off, and managing traceability to acceptance criteria and test plans.

Develop detailed specifications for user needs, business rules, and functionality. Create and maintain comprehensive documentation to ensure process repeatability, support training, facilitate business continuity, and enable knowledge transfer.

Cultivate and maintain strong client and stakeholder relationships to effectively gather requirements, manage changes in scope, and ensure all user needs are accommodated and reviewed.

III. Solution Design and Implementation Support:

Translate business requirements into actionable solutions, identifying problems, researching alternatives, and presenting well-reasoned recommendations. Collaborate with technical teams to establish vision, analyze tradeoffs, and contribute to the development of new analytical tools, workflows, processes, and standards, including risk mitigation measures.

Assist management with the implementation of approved solutions, conduct appropriate testing, and contribute to ongoing process improvement and quality control efforts, including the development of metrics, dashboards, and process procedure documents.

Provide critical analysis and fact-based criteria to support the vetting process for project requirements and solutions, ensuring data-driven decision-making materials and presentations.

IV. Project Coordination and Information Governance:

Contribute to project planning and execution by providing input on schedules and analytical activities. Develop and recommend project management tools and templates (e.g., MS Project, SharePoint) to assist Project Managers in tracking progress, milestones, deliverables, and metrics.

Draft and recommend key project deliverables such as requirements, process diagrams, architectural models, project plans, change management plans, and stakeholder meeting materials.

Maintain consistent and effective communication with project leadership and stakeholders. Facilitate consensus-building and proactively resolve conflicting priorities or team positions to ensure smooth project progression.

Ensure rigorous adherence to Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards for document marking, filing, sharing, and record maintenance, validating accuracy for auditing purposes.

Provide analysis and fact-based criteria to the project requirements and/or solutions vetting process, incorporating analysis and criteria in decision-making materials and presentations.

Maintain consistent communication with the BPA manager, project manager, program leaders, and others as requested.

Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

A degree in Business Administration, Business Management, HR Management, Organizational Development, Accounting, Computer Science, or a closely related technical field is preferred.

With an applicable Bachelor's degree, 8 years of experience is required.

With an applicable Associate's degree, 10 years of experience is required.

Without an applicable degree, 12 years of experience is required.

Experience should include direct work experience as a business analyst, project/change manager, strategic business partner or directly related experience. Business analysis experience should be progressively more technical in nature.

Experience should include knowledge of business and change management principles and methodologies.

Required Technical Skills & Experience (required on matrix)

5+ years experience applying methodology to process improvement and optimization efforts across multiple business units within a defined enterprise.

Experience with medium/large-scale organizational change efforts.

Technical interview skills sufficient to facilitate group process design/requirements gathering sessions in a business environment.

Intermediate proficiency in Visio (flowcharts), MS Project, Excel, and SharePoint.

Strong technical writing skills and the ability to present information in various forms such as textual, graphical, and statistical.

Demonstrated expertise with logical process modeling concepts sufficient to aid in the documentation and development of business and system requirements.

Preferred Skills & Experience (optional on matrix)

Experience in the telecommunications or electric utility industry.

Demonstrated experience with project and change management approaches, tools and phases of the project lifecycle.

Experience with RoboHelp (software).

Additional Requirements (not required on matrix)

Valid U.S. Driver's License is required.

Appendices

The following appendices apply to this assignment and may be downloaded from the Fieldglass Reference Library:

Offsite Work

Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the assignment.)

Training Type

Details

Provided by

Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.

CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES

The following is a list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined must be in place, via processes and procedures, to mitigate the associated risks. The BPA manager's acceptance of the API or CWSD serves as their attestation that all applicable mitigation measures listed below are or will be established and adhered to in their organization.

Area of potential Closely Associated / Inherently Government function

Mitigation Measures

Access to Confidential / Sensitive Information

CFTE must sign NDA (Non-Disclosure Agreements) at beginning of assignments. (Does not apply to Craft assignments)

CFTE must complete annual Information Security and Privacy Awareness training.

CFTE must complete and pass background investigations of an appropriate level.

Acquisition Planning / Source Selection

CFTE are not permitted to serve as "voting" members for acquisition selections.

All purchasing decisions must be made by appropriate federal personnel (Contracting Officers).

All acquisition documents (requirements,
SOW's, evaluation criteria, etc.) must be reviewed, finalized and approved by appropriate BPA federal personnel.

Only Contracting Officers are authorized to obligate BPA funds.

Agency / Org Planning

All drafts, documents, materials and recommendations must be reviewed, finalized and approved by appropriate BPA federal personnel.

Budget / Finance Prep

Only Federal Employees may determine budget priorities & allocations.

BFTE must control and finalize / approve all budgets and related documentation, including that for projects, programs and Organizations.

Contract Management

All Contractual documents, including invoices must be finalized / approved by appropriate Federal personnel.

All contract-related decisions (modifications, changes, performance) must be determined by appropriate federal personnel (COs).

Decision Making

CFTE may provide input and recommendations to decision-makers.

Only appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.

Direction & Control
(directing BFTE)

CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.

Work of BFTE must be assigned by federal manager, supervisor, Program / Resource manager or another appropriate designee.

Disposing Govt. Property

All decisions regarding the disposal of BPA property must be made by appropriate federal personnel; and all property dispositions must be directed and controlled by the Investment Recovery Center (IRC).

Dissemination of Agency/Policy Information / Training

All training and any information that is to be disseminated must be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.

Inspection / IT Testing

Processes and procedures must ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).

HR Support

CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).

All work products must be reviewed and finalized by appropriate federal employees.

Policy Development

BPA's process for Policy development includes multiple levels of federal review prior to acceptance / adoption.

Interpretation of Policy/Regulations

Only BPA federal employees may determine the applicability and interpretation of regulations.

CFTE are not permitted to "interpret" regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.

Representing BPA

Contract workers are required to identify themselves and their employer in signature blocks, in introduc