Burnsville Mazda Digital Sales Performance Manager

Walser Automotive Group

$75K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in sales and data management
  • Demonstrated ability to adapt to business needs
  • Strong interpersonal and communication skills
  • Proficient in CRM and data mining technologies
  • Valid driver's license with good driving record

Responsibilities

  • Implement and manage daily sales service processes
  • Conduct monthly and ad hoc database and equity mining campaigns
  • Utilize DriveCentric CRM and AutoAlert platform effectively
  • Manage CRM business rules and lead source distribution
  • Establish digital lead handling best practices
  • Monitor and distribute incoming leads to sales team
  • Drive sales through proactive outreach and marketing campaigns
  • Report key metrics on a daily, weekly, and monthly basis
  • Coach underperforming Customer Specialists alongside management
  • Assist in work plan quality and completion for sales staff

Benefits

  • Generous Paid Time Off (PTO) policy
  • Clear career growth opportunities with mentorship
  • Financial assistance for fertility treatments and adoption
  • Comprehensive health benefits including medical, dental, and vision
  • 401(k) with employer match and life insurance coverage
  • Twice-yearly paid clothing program with branded apparel
  • Exclusive employee discounts on products and services
  • Inclusive Employee Resource Groups for various communities
  • Opportunities for community involvement through the Walser Foundation
  • Support via Employee Assistance Program (EAP)
  • Referral bonuses for bringing in new candidates
Full Job Description


Compensation: On Target Earnings (OTE) of $75,000+ with potential for $100,000+

What You'll Do:
  • Implement and manage a daily service to sales process
  • Manage monthly and ad hoc database and equity mining campaigns and initiatives
  • Serve as an expert user in CRM (DriveCentric) and data mining technology platform (AutoAlert) to support the needs and requests of the dealership
  • Manage CRM business rules, plan management, lead source management, maintenance, and user management
  • Establish best practices for digital lead handling and adapt strategy to align with changes in business need
  • Monitor incoming leads and distribute equitably to the sales team in a timely manner
  • Drive incremental sales, service, and acquisition appointments and opportunities through proactive outreach and marketing campaigns to existing customers and unsold opportunities
  • Manage daily, weekly, and monthly reporting of key metrics using various platforms
  • Work closely with General Manager and Sales Managers to identify and coach Customer Specialists that are under performing
  • Assist managers and sales staff with work plans to ensure quality and completion
  • Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:
  • Must be at least 18 years of age
  • Ideal candidate will have a proven track record in sales and data management
  • Professional attitude and willingness to adapt to business needs
  • Strong sales, customer service, and interpersonal skills
  • Excellent verbal and written communication skills
  • Must have a valid driver's license and acceptable driving record

What's In It For You?
  • Paid Time Off (PTO) - Take time to relax, spend with family, or enjoy personal time away
  • Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
  • Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
  • Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
  • Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
  • Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel-on us.
  • Employee Discounts: Enjoy exclusive employee discounts across products and services.
  • Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
  • Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
  • Employee Assistance Program (EAP) - Support for personal and professional challenges
  • Referral Program - Earn referral bonuses for referring talented candidates


Apply today and help drive operational excellence at Walser Automotive Group!

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