Scotiabank

Broker Lending Manager - BC

Scotiabank$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of residential mortgage underwriting experience
  • Bilingual in English and French is preferred
  • Familiarity with the mortgage broker industry
  • In-depth knowledge of Bank mortgage products and credit procedures
  • Strong interpersonal and communication skills to manage broker relationships
  • Demonstrated organizational abilities and attention to detail
  • Understanding of the real estate market and emerging trends

Responsibilities

  • Manage existing mortgage broker relationships to enhance bank reputation and service quality.
  • Support less experienced brokers with high-touch support on their transactions.
  • Communicate bank lending policies clearly to brokers and ensure adherence.
  • Conduct thorough credit assessments and due diligence for mortgage applications.
  • Review application data and approve or decline based on established guidelines.
  • Issue commitments and follow up to ensure timely processing of applications.
  • Collaborate with the Mortgage Funding Department to ensure efficient file handling.

Benefits

  • Commitment to inclusivity and diversity in the workplace
  • Accessibility and support for individual needs and disabilities
  • Professional development through online courses and tuition assistance
  • Attractive rewards program including flexible vacation and benefits from day one
  • Opportunities for community involvement and engagement activities
Full Job Description
Requisition ID: 271468

What you will be doing:

The Broker Lending Manager (BLM) is responsible for servicing a portfolio of existing mortgage broker relationships. They will develop Broker relationships, provide high levels of underwriting service and assist the bank in meeting its targets with respect to cross selling other bank products to mortgage customers. As the BLM, you will contribute to the overall success of Scotia Mortgage Authority® in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. You will ensure all activities conducted follow governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

  • Manage existing relationships with a portfolio of mortgage brokers, and the individuals who staff them, to ensure that the Bank earns a reputation for providing the highest level of prompt and attentive service in the industry and the Bank represents the first choice of lenders by the mortgage brokerage community.
  • Responsible for supporting a portfolio of predominantly new, less experienced or lower volume brokers who typically require higher-touch support on their deals as compared to more experienced brokers.
  • Effectively communicate and reinforce Bank lending policy and procedures to brokers, instilling a thorough knowledge of our lending requirements and qualifying parameters as it relates to specific deals.
  • Determining and obtaining all pertinent credit information such as proof of income, down payment confirmation, etc., and conducting appropriate due diligence thereon in order to meet the Bank's credit and quality standards, including anti-money laundering and anti-terrorist financing standards, and maintaining the bank's desired reputation with the public and regulators.
  • Accurately reviewing (and if needed, correcting) data electronically supplied by Brokers, inputting data to computer underwriting program and reviewing the merits of the application, and determine a "pass", "fail" or "further consideration" decision for each mortgage application.
  • Within a designated discretionary limit for mortgage applications which are "passed" by the system, approve or decline mortgage transactions and recommend to a higher level those which are qualified for further review if the incumbent considers them to be credit worthy.
  • Issuing and following-up on commitments.
  • Ordering and reviewing appraisals for conventional mortgages, if required.
  • Monitor mortgage broker activities and bring any activities which appear worthy of further investigation to the attention of appropriate Bank officers (supervisor or S&I).
  • Assembling, analyzing and ensuring receipt of all relevant information and documentation prior to onward submission of the file to the Mortgage Funding Department for timely instruction to solicitors.
  • Obtain Mortgage Insurer approval for insured loans and order and review appraisals for conventional mortgages, if required.
  • Develop a thorough knowledge of the Bank's retail products, policies and procedures and ensure Mortgage Brokers are familiar with the Bank's Cross-sell program and desire to promote multi-product customers commencing with the Broker Sales Process.


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

  • Strong experience in residential mortgage underwriting is required
  • Fluency in both English and French is an asset
  • Knowledge of and experience in dealing with mortgages generated by Mortgage Brokers and the mortgage broker industry in general
  • Expert knowledge of Bank mortgage products, and all the policies / procedures relating to the credit adjudication and funding of the products
  • Proven interpersonal and communication skills to deal with the demands of mortgage brokers and to be able to tactfully relay unpopular messages
  • Sound organizational skills with ability to prioritize and give close attention to detail
  • Thorough knowledge of the pertinent Real Estate market, competitor innovations, trends and developments that might influence market dynamics
  • Thorough knowledge of mortgage related products (Mortgage Insurance / Insurance, other credit products, deposit products and etc.)
  • Knowledge of Bank external marketing programs
  • Thorough knowledge of broker compensation


What's in it for you?
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Reward Program, including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!


Location(s): Canada : British Columbia : Vancouver

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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