American International Group

Broker Director

American International Group • $120K — $150K *
Atlanta, GA 30349In-Person
Finance & Insurance
8 - 10 years of experience
Reposted 2 weeks ago
Job Overview by Ladders

Qualifications

  • 10+ years of experience in broker/carrier relationship management or commercial insurance broking preferred.
  • Strong sales, negotiation, and presentation skills.
  • Demonstrated business acumen and project management capabilities.
  • Ability to manage sensitive and confidential information tactfully.
  • Relevant technical grounding in product strategies and differentiators.
  • Strong verbal and written communication skills for engaging with senior leadership.
  • Passion for leading change and innovation.

Responsibilities

  • Manage relationships with up to five retail brokers to drive profitable growth.
  • Establish clear, measurable goals aligned with AIG's national commitments.
  • Leverage tools such as Salesforce to track KPIs and measure success.
  • Collaborate with internal teams to identify opportunities within the broker portfolio.
  • Facilitate regular reviews of broker performance and strategy adjustments.
  • Coordinate globally with the AIG International team on business alignment.
  • Own broker performance scorecards and lead review meetings with executive teams.

Benefits

  • Comprehensive Total Rewards Program focused on health and wellbeing.
  • Professional development opportunities for career advancement.
  • Supportive environment fostering collaboration and teamwork.
  • Emphasis on financial security and peace of mind for employees and families.
  • In-person collaboration culture to enhance team effectiveness.
Full Job Description
Broker Director Job Description

Reporting to the Broker & Market Leader, the Broker Director is primarily responsible for directly managing the relationships with brokers a select set of five or less retail brokers. The Broker Director will be a key part of a national team assigned to each of their focus brokers and collaborate closely with their counterparts across AIG and at the broker to drive engagement and insights that yield outpaced growth.

How you will create an impact

Tasked with driving the financial results and managing assigned retail brokers within a market, the Broker Director will create clear goals that are defined and designed to:
  • Promote profitable growth and/or retention and expand desired mix of business.
  • Ensure AIG is deriving insights, value and results out of consulting or data services purchased from retail brokers.
  • Support AIG's efforts to execute goals locally consistent with national commitments to/from retail brokers.
  • Leverage AIG platforms such as 360, Salesforce and others to apply KPIs / measure success.
  • Develop and facilitate relationships with internal and external stakeholders.
  • Work closely with both Distribution (other Broker Directors, Client Directors, Broker & Market leadership, Wholesale & Alternative distribution) and Business Unit leaders to establish a comprehensive grasp of the portfolio, opportunities and target accounts with assigned brokers.
  • Coordinate with colleagues on the AIG International team to ensure alignment and coordination around management of applicable global business plans.
  • Own the broker performance scorecard, contribute to monthly and quarterly measurement reviews and articulate the health of broker relationships using data, to the NA Leadership Team.
  • Travel regularly to broker offices within their market (cadence and format to be determined with Broker & Market Leader and Executive based on the health of the broker relationship).
    • Regular meetings with broker partners and appropriate level of Distribution leadership team to review results and adjust strategies/target where needed.
  • Collaborate and develop execution strategies of growth products with AIG Product teams.
  • Develop execution strategies with the Broker & Market Executive (or Leader) and Product leadership with KPIs to support them.
  • Ensure absolute alignment with broker agreements and strategy.
  • Drive growth culture with assigned brokers on areas of growth and retention by Product.
  • Working with Distribution Analytics to:
    • develop market and product level target account initiatives and relationship expansion.
    • drive pipelining initiatives at the local level for assigned brokers.
    • ensure monthly results and KPI reporting are distributed to the appropriate constituents (Broker & Market Executive and Leader) and Product Leaders; use that data to drive opportunities for alignment and profitable growth/retention strategies.
  • Broker Director will oversee and manage a total GPW of ~$200M across the assigned brokers.


What you will need to succeed

  • Strong sales background, negotiation skills and presentation skills required.
  • A passion for innovating and leading change.
  • Must possess strong business acumen, process, project management and data orientation, and be able to professionally and tactfully manage sensitive and confidential information.
  • Must possess relevant technical grounding and ability to understand and articulate product strategies and differentiators.
  • 10 years' experience in broker and/or carrier relationship management, underwriting or commercial insurance broking is strongly preferred.
  • Demonstrate adaptability, actively leaning into AIG's learn-it-all culture.
  • Strong written and verbal communication skills are required to communicate directly with senior leadership within AIG and the dedicated broker relationships.


Mobility
  • Travel to U.S. locations (~20-30%)


#LI-HB1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Functional Area:

SM - Sales & Marketing

National Union Fire Insurance Company of Pittsburgh, Pa.

About American International Group

American International Group provides property insurance, life insurance, and financial services.

American International Group Careers

Join the dynamic team at American International Group (AIG), a leading global insurance organization, and propel your career into a future of opportunities and professional growth. At AIG, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Work You’ll Do

At American International Group, you will collaborate with some of the brightest minds in the industry, dedicated to solving complex challenges and driving transformative solutions in the world of insurance. Our team is at the forefront of developing innovative insurance products that not only meet the needs of our clients worldwide but also anticipate future trends.

Explore Job Opportunities and Internships

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, AIG offers a range of job opportunities and internships across various functions. From underwriting and claims to finance and technology, your next position awaits you at AIG. Our internships provide invaluable hands-on experience, helping you to enhance your skills and make meaningful contributions from day one.

Grow and Develop Your Career

AIG believes in the power of continuous learning and offers extensive training and development programs to help you hone your skills and advance your career. Leadership development, diversity training, and innovation workshops are just a few examples of how we invest in our employees' growth and leadership capabilities.

Benefits and Culture

Joining AIG means more than just having a job; it means being part of a team that values diversity and is committed to creating an inclusive environment where everyone can thrive. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At AIG, you will find a supportive network and a culture that applauds innovation and rewards performance.

Networking and Professional Development

We encourage our employees to build professional relationships both within and outside the company through networking events, professional groups, and career fairs. These opportunities not only enhance your career but also expand your professional network, which is vital in today’s dynamic job market.

Join Our Team

Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level. Explore the exciting and rewarding career opportunities available at American International Group today.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our careers blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about new openings and exclusive insights from professionals within AIG. At American International Group, your career is just the beginning – it’s a pathway to developing your skills, meeting new challenges, and making a difference in a global company known for its commitment to innovation and excellence. Join us and shape your future with AIG.
Learn more about American International Group
Size
36,600 employees
Market Cap
$46.4 billion
Industry
Finance & Insurance
Net Income
-$5.9 billion
Founded
1919
5 Year Trend
-0.3%
Revenue
$43.7 billion
NASDAQ
AIG
* Ladders Estimates

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