Brand Reputation, Community Engagement, and Social Listening Specialist

Jerry Insurance Agency, LLC

$80K — $120K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in community management or organic social, preferably in fintech or insurtech
  • Experience engaging with platforms like Reddit, Quora, YouTube, and TikTok
  • Strong understanding of SEO and LLM citation
  • Ability to portray complex topics in an authentic and relatable manner
  • Creative strategist with a focus on organic growth over quick wins

Responsibilities

  • Build and grow Jerry's organic presence on key social platforms
  • Develop a playbook for community engagement and interaction
  • Cultivate active user communities in Jerry's subreddits
  • Create a scalable content and engagement strategy utilizing AI
  • Collaborate with Growth and Content teams for consistent messaging
  • Analyze key performance metrics such as sentiment and referral traffic

Benefits

  • Remote work opportunities available
  • Collaborative team environment
  • Focus on work-life balance
  • Access to continuous learning resources
  • Culture that values genuine engagement and organic relationships
Full Job Description
What you'll own:
  • Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok - the places our customers actually congregate
  • Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent
  • Grow Jerry's subreddits into active, trusted communities
  • Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps
  • Work with Growth and Content teams to ensure consistency across channels
  • Measure what matters: sentiment, share of voice, referral traffic, and LLM citation

Who you are:
  • A platform native with a visceral dislike of corporate-speak - you write with a tone that earns upvotes and moves naturally across Reddit, TikTok, and Quora
  • 3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category
  • A strategic operator who builds systems, not just vibes - you understand SEO and how LLMs cite sources
  • Proven ability to make "boring" or "stressful" categories feel human, authentic, and worth following
  • A patient, curious long-game player who values organic trust over quick PR wins


While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted.

Please note: Jerry.ai is only able to hire full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada, and full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA. Unfortunately, we cannot accept applications from candidates residing elsewhere at this time.

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