Brand Reputation, Community Engagement, and Social Listening Specialist

Jerry Insurance Agency, LLC

$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in community management or organic social, ideally in fintech or insurtech
  • Strong familiarity with platforms like Reddit, TikTok, and Quora
  • Proven track record of engaging communities and building trust
  • Understanding of SEO and LLM citation strategies
  • Ability to humanize complex topics for broad audiences

Responsibilities

  • Build and enhance Jerry's organic presence on key social platforms
  • Develop an actionable playbook for community engagement
  • Grow engaging subreddits into trusted communities
  • Create scalable content and engagement strategies that maintain authenticity
  • Collaborate with Growth and Content teams for channel consistency
  • Measure community sentiment, share of voice, and referral traffic

Benefits

  • Flexible working hours to accommodate diverse schedules
  • Opportunity to shape community engagement strategies
  • Collaborative work environment with growth-oriented teams
  • Focus on authentic and engaging content creation
  • Potential for long-term impact in an emerging company
Full Job Description
What you'll own:
  • Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok - the places our customers actually congregate
  • Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent
  • Grow Jerry's subreddits into active, trusted communities
  • Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps
  • Work with Growth and Content teams to ensure consistency across channels
  • Measure what matters: sentiment, share of voice, referral traffic, and LLM citation

Who you are:
  • A platform native with a visceral dislike of corporate-speak - you write with a tone that earns upvotes and moves naturally across Reddit, TikTok, and Quora
  • 3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category
  • A strategic operator who builds systems, not just vibes - you understand SEO and how LLMs cite sources
  • Proven ability to make "boring" or "stressful" categories feel human, authentic, and worth following
  • A patient, curious long-game player who values organic trust over quick PR wins


While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted.

Please note: Jerry.ai is only able to hire employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada. We cannot accept applications from candidates residing elsewhere at this time.

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