Branch President

Alera Group

$200K — $250K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Employee Benefits HR or consulting
  • Strong client service skills with multiple accounts
  • Knowledge of compliance requirements and best practices
  • Excellent communication and collaboration skills
  • Preferred experience with benefits technology platforms
  • Strong analytical skills for data interpretation
  • Professional certifications like CEBS, PHR, or SHRM

Responsibilities

  • Partner with clients on employee benefits programs
  • Provide guidance on compliance and vendor management
  • Respond to employee inquiries with accurate information
  • Administer benefits programs, including audits and reconciliations
  • Maintain documentation for compliance support
  • Collaborate with internal teams for program accuracy
  • Enhance client relationships through service improvements

Benefits

  • Comprehensive medical, dental, vision, life, and disability coverage
  • 401(k) plan
  • Generous PTO policies
  • Access to professional development programs
  • Structured learning paths and leadership development
  • Technical and compliance training support
  • Industry certifications and continuing education assistance
Full Job Description
OVERVIEW

Branch President - Employee Benefits

At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Branch President in Baltimore, MD, who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.

This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

RESPONSIBILITIES

What You'll Do / Your Impact

Client Partnership & Service Excellence
  • Partner with clients to deliver employee benefits programs that meet organizational goals
  • Provide proactive guidance on plan design compliance and vendor management
  • Respond to employee inquiries and provide clear accurate information

Operational & Compliance Excellence
  • Administer benefits programs including enrollments changes audits and reconciliations
  • Maintain accurate documentation in systems and support compliance with regulatory requirements
  • Collaborate with carriers internal teams and third party administrators to ensure program accuracy and efficiency

Growth & Retention
  • Support new business initiatives with Employee Benefits strategy input
  • Identify opportunities to enhance client relationships through service improvements or additional offerings
  • Partner with leadership and sales teams to support renewal planning and retention strategies


QUALIFICATIONS

What You Bring

Required
  • 10+ years of experience in Employee Benefits HR or related consulting environment
  • Strong client service skills and experience managing multiple accounts or client programs
  • Knowledge of benefits programs compliance requirements and industry best practices
  • Excellent communication and collaboration skills

Preferred
  • Experience with benefits technology platforms such as Workday ADP or similar systems
  • Strong analytical skills and ability to interpret benefits data
  • Professional certifications such as CEBS PHR or SHRM

Core Competencies
  • Attention to detail and organizational skills to manage multiple initiatives
  • Problem solving and critical thinking to navigate complex benefits issues
  • Ability to operate in a fast paced environment and manage client expectations
  • Collaborative mindset to work with cross functional teams


ADDITIONAL INFORMATION

Compensation:
Salary range: $200,000 - $250,000 per year
Eligible for performance-based bonus

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Hybrid

Professional Development - Alera Group Academy

At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities

Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.

#LI-AM1

#LI-Hybrid

Location Type

Hybrid - 3 or more days in office - Office UKG Work location

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