Royal Bank of Canada

Branch Operations Manager

Royal Bank of Canada$75K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Fluent in French; proficiency in English is an asset.
  • Passed the Canadian Investment Regulatory Exam (CIRE).
  • Demonstrated attention to detail paired with effective time management skills.
  • Possesses a professional demeanor to foster a positive work environment.
  • Capabilities to independently seek solutions and complete tasks.

Responsibilities

  • Implement the Branch Manager's vision for efficient branch management.
  • Oversee daily administrative operations, including transaction approvals and document verification.
  • Assist in onboarding new staff and facilitate continuous training.
  • Ensure compliance with internal control standards.
  • Manage technology access, setup, and troubleshooting within the branch.
  • Lead sales support functions in the branch.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Opportunity to work within a dynamic and collaborative team.
  • Exposure to challenging and impactful work.
  • High degree of autonomy in role.
Full Job Description
Job Description

What is the opportunity?

The RBC Dominion Securities management team located in Laval is looking for a Branch Operations Manager to join their team! The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the branch management and advisory teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch Operations Manager fulfils a diverse role which includes liaising with internal departments, providing software and process-related training, and managing the branch facilities and equipment.

What will you do?
  • Implement Branch Manager's vision and ensure branch is efficiently and effectively managed.
  • Instrumental in managing the daily administrative operations of the branch (approve incoming and outgoing daily transactions, verify and action requests submitted by sales support staff, verify documentation, approve account openings, etc.).
  • Assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
  • Ensure compliance and internal control requirements are met.
  • Branch technology access, setup, and troubleshooting.
  • Manage sales support within the branch.


What do you need to succeed?
Must-have

  • Mastery of the French language
  • Canadian Investment Regulatory Exam (CIRE)
  • Meticulous attention to detail and excellent time management skills
  • A professional approach to all situations to create a positive working environment
  • Ability to complete duties independently seeking out own answers and solutions


Nice-to-have
  • Knowledge of RBC Dominion Securities' systems and procedures, an asset
  • Experience in the securities industry is an asset
  • Knowledge of the English language


What's in it for you?

  • A comprehensive Total Rewards Program, including bonuses, flexible benefits, and competitive compensation
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • High level of autonomy


Job Skills

Additional Job Details

Address:

545 PROM DU CENTROPOLIS, APP 200:LAVAL

City:

Laval

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-02

Application Deadline:

2026-07-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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