Branch Operations Manager

Packard Culligan Water

$80K — $100K *
Boise, ID 83709In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of management experience, preferably 2+ years in water conditioning.
  • A Bachelor's degree or relevant equivalent experience.
  • Experience creating and managing business plans in a for-profit environment.
  • Demonstrated success in employee management and development.
  • Strong technological proficiency in finance and business software.

Responsibilities

  • Demonstrate core company values in daily operations.
  • Foster a collaborative culture among departments to exceed customer expectations.
  • Drive sales and service while overseeing P&L responsibilities.
  • Present strategic insights on territory and personnel to executive management.
  • Recruit and develop skilled sales staff to grow customer base.
  • Maintain community connections to promote a positive brand image.
  • Enhance customer satisfaction through effective service initiatives.

Benefits

  • Corporate support in HR, accounting, compliance, and operations strategy.
  • Annual company-wide meeting for initiatives, training, and recognition.
  • Comprehensive benefits package with $0 deductible medical insurance.
  • Dental, vision, and employer-paid short-term disability/life insurance.
  • 401K plan with generous match and paid time off.
Full Job Description
GENERAL MANAGER

Role Summary:

As the General Manager, you will:
  • Lead by example in demonstrating our values: Caring About Relationships, Accountability, and Open-Mindedness
  • Cultivate a collaborative culture across departments, actively promoting our commitment to exceeding customer expectations.
  • Drive sales and service results with overall P&L accountability.
  • Provide strategic overviews to executive management about the territory, personnel opportunities, growth prospects, and forecasting.
  • Expand our customer base by hiring and developing talented sales staff.
  • Uphold a positive Culligan image by maintaining strong community connections.
  • Enhance customer satisfaction and retention through efficient route and service initiatives.
  • Ensure a robust fleet focused on best practices, safety, and efficiency.
  • Cultivate a successful work environment that fosters positive morale, productivity, and employee development.
  • Implement a hands-on management strategy dedicated to developing employees in every role while maintaining appropriate staffing levels and workload distribution.

Culligan offers:
  • A competitive base salary with high incentive potential.
  • Corporate support in various domains, including human resources, accounting, compliance, and operations strategy.
  • An annual company-wide meeting focused on initiatives, training, development, and recognition.
  • A comprehensive benefits package with $0 deductible medical insurance. Dental, vision, employer-paid short-term disability/life insurance, a wellness program, a 401K plan with a generous match, and paid time/holidays off.

Qualifications:

The ideal candidate will have:
  • 5+ years of management experience, Nice to have: 2+ years in the water conditioning industry.
  • A Bachelor's degree or equivalent experience.
  • Experience in managing and creating business plans within a for-profit organization.
  • A strong track record of successful employee management and development.
  • Strong technological skills, including proficiency in various finance and business-related software systems.

Please note that this is a local, in-office management role, and the candidate must either near Boise or be willing to relocate to the surrounding area.

Pay Range

$80,000-$100,000 USD

Check out all of our awesome career opportunities at Culliganwater.com/careers

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