Branch Operations Manager

Kaeser Compressor, Inc.

$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in operations management within an industrial service environment
  • High school diploma required
  • Strong communication skills
  • Bilingual in English and Spanish is preferred
  • Excellent customer service capabilities
  • Proficient in Google Workspace applications
  • Valid driver’s license with a clean driving record
  • Experience with SAP is a plus

Responsibilities

  • Manage all inside sales and branch service operations
  • Ensure seamless coordination between sales and service teams to meet customer needs
  • Act as the primary point of contact with Fredericksburg support for customer issues
  • Train and support new employees to uphold service standards
  • Address and resolve customer inquiries and satisfaction issues

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Profit sharing opportunities
  • 401(k) plan with company match
  • Health and wellness program
Full Job Description
We are seeking individuals who have worked in an industrial service environment to fill the position of Branch Operations Manager for our LA Branch located in Cypress, CA.

Job Description

The selected candidate will:
  • Responsible for all inside sales and service operations at the branch.
  • Provide continuity between sales and service to meet customer expectations.
  • Primary communicator with Fredericksburg support regarding customer needs and current operations.
  • Support and train new employees to ensure alignment and expectations are fully established and fulfilled.


Required Qualifications

The successful candidate's background will include:
  • Related work experience and knowledge of operations management
  • High school diploma
  • Good communication skills
  • Bi-lingual preferred (English and Spanish)
  • Good customer service skills
  • Computer skills, including proficiency in Google Workspace
  • Valid driver's license and good driving record
  • SAP experience preferred


This is a salary position, with an annual range of $75,000-$95,000 to commensurate with experience. We offer an excellent benefit package including Medical, Dental, Vision, Profit Sharing and 401(k) Plan as well as a health and wellness program.

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