USAmeriBancorp

Branch Manager

USAmeriBancorp • $70K — $95K *
Ridgefield, NJ 07657In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years of managerial experience in branch operations
  • Strong knowledge of commercial banking products
  • Exceptional communication skills, both verbal and written
  • Proficient in Salesforce and computer skills
  • Ability to prioritize, organize, and execute effectively
  • Enthusiastic problem-solver capable of unique solutions

Responsibilities

  • Lead and manage all branch performance metrics
  • Ensure exceptional service delivery to clients
  • Collaborate with Business Banker to grow client relationships
  • Work with Middle office to fulfill Business Banking needs
  • Coach and develop branch team to meet targets
  • Monitor sales engagements for quality and effective management
  • Oversee all staffing functions, from recruiting to performance evaluations
  • Promote a high-performing branch culture and employee engagement
  • Utilize market intelligence to inform sales strategies

Benefits

  • Positive and engaging work environment
  • Opportunities for professional development
  • Access to company training programs
  • Supportive management team
  • Focus on team engagement and individual development
Full Job Description
Responsibilities include but are not limited to:
  • Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development.
  • Ensures exceptional service delivery to all clients within a commercial-oriented branch location.
  • Partners closely with Business Banker in branch to grow existing Business Banking client relationships and prospect new ones as opportunities arise.
  • Works closely with Middle office to successfully fulfill needs of Business Banking and Middle Market clientele.
  • Coach and develop branch team members to achieve sales targets, meet service goals, and strengthen individual capabilities.
  • Observe sales engagements to ensure high quality customer consultations and effective lead management through Salesforce.
  • Manage all staffing functions, including recruiting, interviewing, selecting, onboarding, performance evaluations, coaching, and addressing performance or conduct issues in accordance with company policy.
  • Leads and encourages identification, escalation, and resolution of potential risks.
  • Foster a positive and high-performing branch environment that promotes Valley's culture and drives strong associate engagement.
  • Develop and leverage market intelligence, communicating strategic direction and product focus while building individualized sales strategies to increase market share and deepen customer relationships.


Required Skills:
  • Ability to prioritize, organize, delegate, and execute.
  • Must have excellent verbal, written and interpersonal communication skills.
  • Strong understanding of commercial banking in order to grow and serve relationships.
  • Deep knowledge of account offerings, treasury services, online banking, lending and other commercial related products.
  • Ability to present a confident and professional demeanor to establish trust and convey
  • knowledge to the customer and resolve complex customer issues.
  • An enthusiastic individual who can listen to customer concerns and offer unique and innovative solutions, weighing customer satisfaction with Bank exposure to loss or fraud.
  • Proficient computer skills.
  • Must be self-driven with a positive outlook and can demonstrate confidence, tact, patience, and diplomacy while dealing with customers.

Required Experience:
  • High School diploma or GED equivalent and minimum of 3 years related managerial experience with knowledge of branch operations and demonstrated sales - customer service skills.

About USAmeriBancorp

Valley National Bancorp, doing business as Valley Bank, is a regional bank holding company headquartered in Wayne, New Jersey with approximately $42 billion in assets. Its principal subsidiary, Valley National Bank, currently operates over 230 branch locations in northern and central New Jersey, the New York City boroughs of Manhattan, Brooklyn, and Queens, as well as Long Island, Florida, and Alabama. Valley Bank holds approximately $29 billion in assets. ,Valley Bank is one of the largest commercial banks headquartered in New Jersey.
Learn more about USAmeriBancorp
Industry
Legal & Accounting
* Ladders Estimates

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